This bingo card has a free space and 124 words: Customer is able to user SSPR, Add Printer to computer, AD Password Reset, AD Account Unlock, Any File Restore, Korey DID start the Good Morning Post, Update on Incident, Update on REQ/RITM, 5 Self Submit tickets interacted with in one day, Global Protect Issues, Konica Service Call, LAPS Needed, Customer Reopens incident after it was resolved, First Call Resolution, P1 Incident, Expired Password, Customer is not technical, Provided TAP Code, 3 Self Submit tickets interacted with in one day, Korey DID NOT start the Good Morning Post, Ran Windows Update, Ran Dell Command Center, Someone asks you to view their Screen, Fetch Tech has Five9 Issue, Email Escalation about an Incident SLA Beached, Ask HR Transfer, Not able to remote on to customer computer, Get a Leave of Absence caller, Wanting Permanent Local Admin Access, RbA Command Center Transfer, User forgot their password, Alta Caller, Computer won't power on, Verified User ID, Korey's (anyone's) pet joins a Teams Meeting, Resolved 10 tickets in a day, Computer blue screen, Escalate an Incident to resolver team, Office Wireless Certificate issue, MFA Reset, Fetch Tech's computer forces a restart, Restarting the user's computer fixes the issue, Headset issue, Issue caused by not being connected to Global Protect/Andersen network, Agent took 15+ inbound calls in 1 day, Standup is over 15 mins, Standup is under 5 mins, New Computer Setup, Customer has to end the call because they have another appointment, LAPS did not give a password in Azure, Outlook add-in issue, User is not sure if the email is suspicious, Printer Issue, BOBJ issue, Outlook Profile Rebuild, Get a ticket/call for application IT doesn't support, User has external monitor issues, User has keyboard or mouse issues, Users account is inactive, User asks when they can get a new laptop, Directed user to submit request form, User Entering Credentials incorrectly, Outlook issues, Microsoft Teams issues, Browser is not loading webpage, Computer Update issue, Suspend BitLocker for update, New hire caller, User restarts computer before you can provide instruction thus ending call, CPP Record Update, Map a network drive, Home Network Troubleshooting, User says computer is slow, Outlook not syncing, Global Protect Virtual Adapter Issue, in a meeting notice someone talking when muted, Shop Floor printer Issue, AS400, Mapics, workbench reset, Missing file or folder, User is using incorrect link to access what they need, User can't access application due to not requesting access yet, Resolved 5 tickets in a day, Mobile phone issue, Issue with B, C, D or T account, Fixed issue with no KB found, Fixed issue with a KB found, Change primary user on asset, Attached KB to a ticket, Revert back to classic Outlook, Infor LN/ Baan Issue, Autodesk /ARAS call, Need admin to install software, Hotswap device, Re-install a application fixes issue, Requesting folder access, Requesting a shared inbox access, User only has F1 license and wants to use outlook, Escalate a ticket to procurement it, UKG or Workday issue, OneDrive or SharePoint sync issue, OTT issue call, Get a call for non-IT related issue., iPad issue, Cancel a REQ/RITM, Unlisted Software, Onsite Wi-Fi Issue, MES Issue, Circle Mobile App Troubleshooting, Secure Print failed to install, Windows Hello for Business not Working, BitLocker Recovery Key, Company Portal Failed to install software, Adobe Issue, Conference Room Issue, IQ+ Issue, Salesforce Issue, Production Computer (PRD), Office Issue, TSK Account issue, Andersen Access Issue, BAAN Issue, MyAndersen Issue, P1 Banner or IVR posted and No DES.
Fetch Service Desk BINGO | Fetch Service Desk BINGO | Fetch Service Desk BINGO | Fetch Service Desk BINGO | Fetch Service Desk BINGO
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