(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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A question where design time was relevant to what is needed
Live chat resolution
An escalation request that would have been a duplicate successfully avoided with clear expectations set
Language barrier handled with translation
A difficult question you have never seen before
Account access or password reset interaction
A chat you feel really great about
A Question about an unknown charge
Shared resources from Youtube to a new to Shopify Merchant
A day where you receive 3+ positive survey ratings
Async thread resolved within two replies
Shipping Rates
Merchant says “you made my day” or similar
A refund or Credit question where you set really great expectations
Effective troubleshooting done to help the merchant (Never make changes on a merchant store)
A question about an order coming from a Buyer
Sent an annotated screenshot or short video
Turned a frustrated user into a fan
Frozen Store
Summarized next steps at the end of the message
POS Questions
Celebrated a merchant first sale/milestone together
