(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Shipping Rates
Live Assist Used!!
A refund or Credit question where you set really great expectations
Discounts Question
Shared resources from Youtube to a new to Shopify Merchant
A chat you feel really great about
Effective troubleshooting done to help the merchant (Never make changes on a merchant store)
Frozen Store
Celebrated a merchant first sale/milestone together
POS Questions
Account access or password reset interaction
Sent an annotated screenshot or short video
A difficult question you have never seen before
Language barrier handled with translation
A Question about an unknown charge
Summarized next steps at the end of the message
Async thread resolved within two replies
A day where you receive 3+ positive survey ratings
A question about an order coming from a Buyer
Turned a frustrated user into a fan
An escalation request that would have been a duplicate successfully avoided with clear expectations set
Merchant says “you made my day” or similar
A question where design time was relevant to what is needed
