(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Language barrier handled with translation
Live Assist Used!!
Summarized next steps at the end of the message
A difficult question you have never seen before
A Question about an unknown charge
Discounts Question
Live chat resolution
A question about an order coming from a Buyer
Turned a frustrated user into a fan
A day where you receive 3+ positive survey ratings
A refund or Credit question where you set really great expectations
A chat you feel really great about
Account access or password reset interaction
A question where design time was relevant to what is needed
Shipping Rates
Merchant says “you made my day” or similar
Async thread resolved within two replies
Celebrated a merchant first sale/milestone together
Shared resources from Youtube to a new to Shopify Merchant
Effective troubleshooting done to help the merchant (Never make changes on a merchant store)
Frozen Store
POS Questions
Sent an annotated screenshot or short video
An escalation request that would have been a duplicate successfully avoided with clear expectations set