(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Celebrated a merchant first sale/milestone together
A Question about an unknown charge
Summarized next steps at the end of the message
Live chat resolution
Language barrier handled with translation
A chat you feel really great about
A refund or Credit question where you set really great expectations
Shared resources from Youtube to a new to Shopify Merchant
Async thread resolved within two replies
Shipping Rates
Merchant says “you made my day” or similar
A difficult question you have never seen before
Frozen Store
Effective troubleshooting done to help the merchant (Never make changes on a merchant store)
A question about an order coming from a Buyer
POS Questions
A day where you receive 3+ positive survey ratings
Turned a frustrated user into a fan
An escalation request that would have been a duplicate successfully avoided with clear expectations set
A question where design time was relevant to what is needed
