(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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A day where you receive 3+ positive survey ratings
Celebrated a merchant first sale/milestone together
Discounts Question
A Question about an unknown charge
Merchant says “you made my day” or similar
Language barrier handled with translation
A difficult question you have never seen before
Effective troubleshooting done to help the merchant (Never make changes on a merchant store)
Account access or password reset interaction
Sent an annotated screenshot or short video
Summarized next steps at the end of the message
A refund or Credit question where you set really great expectations
Shipping Rates
Turned a frustrated user into a fan
Live Assist Used!!
POS Questions
Async thread resolved within two replies
A chat you feel really great about
A question where design time was relevant to what is needed
Frozen Store
An escalation request that would have been a duplicate successfully avoided with clear expectations set
Shared resources from Youtube to a new to Shopify Merchant
