(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Async thread resolved within two replies
Merchant says “you made my day” or similar
Turned a frustrated user into a fan
A day where you receive 3+ positive survey ratings
Live chat resolution
Frozen Store
A Question about an unknown charge
Discounts Question
An escalation request that would have been a duplicate successfully avoided with clear expectations set
Summarized next steps at the end of the message
Effective troubleshooting done to help the merchant (Never make changes on a merchant store)
A question about an order coming from a Buyer
Celebrated a merchant first sale/milestone together
A chat you feel really great about
A question where design time was relevant to what is needed
Shared resources from Youtube to a new to Shopify Merchant
POS Questions
Shipping Rates
Sent an annotated screenshot or short video
Account access or password reset interaction
A refund or Credit question where you set really great expectations