(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Merchant says “you made my day” or similar
A Question about an unknown charge
A refund or Credit question where you set really great expectations
Live chat resolution
Effective troubleshooting done to help the merchant (Never make changes on a merchant store)
POS Questions
A question about an order coming from a Buyer
Account access or password reset interaction
Language barrier handled with translation
Live Assist Used!!
A day where you receive 3+ positive survey ratings
Shipping Rates
Discounts Question
Async thread resolved within two replies
Shared resources from Youtube to a new to Shopify Merchant
A difficult question you have never seen before
Turned a frustrated user into a fan
Celebrated a merchant first sale/milestone together
Sent an annotated screenshot or short video
An escalation request that would have been a duplicate successfully avoided with clear expectations set
Summarized next steps at the end of the message
A question where design time was relevant to what is needed
