(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Read the Height Disclaimer
Get reps Badge Number
Troubleshoot
Press their aftercall
Say an Assurance Statement
Thermostat Issue
Confirm at home
Restart the router
Create a Shipment
Ask to place the customer on hold
Test Solution
Introduce themselves by name
Doorbell Issue
Say their location (city AND/OR state)
Confirm willing to troubleshoot
Confirm the issue
Set an Agenda
Utilize Teams
Confirm the callback number
Submit their VFT Call Form
Networking Call
Save Case Notes
State an empathy statement
Confirm customers name
Schedule a Work Order
Say they were a Virtual Field Tech
Rephrase the issue
Factory Reset the bridge
Thank them for calling Vivint
Factory Reset Doorbell
Place the customer on hold
Get Reps Case Number
Thank the customer for holding
Swap bridge
Offer revenue offers
Outdoor Camera Offline
Confirm verbal passcode
Verify the service address
Power Cycle the panel
Utilize Help Lightning
Ask Additional Questions as needed
Unlock Installer Toolbox
Create their own case
Look in Platinum
Check chime box/ VAC-1
Ask if there was anything else they could assist with
