This bingo card has a free space and 48 words: Introduce themselves by name, Say they were a Virtual Field Tech, Say their location (city AND/OR state), Confirm verbal passcode, Verify the service address, Confirm the callback number, Rephrase the issue, Say an Assurance Statement, Ask Additional Questions as needed, State an empathy statement, Troubleshoot, Test Solution, Thank them for calling Vivint, Offer revenue offers, Ask if there was anything else they could assist with, Save Case Notes, Submit their VFT Call Form, Utilize Help Lightning, Networking Call, Outdoor Camera Offline, Doorbell Issue, Thermostat Issue, Utilize Teams, Place the customer on hold, Thank the customer for holding, Ask to place the customer on hold, Check chime box/ VAC-1, Fix the issue, Schedule a Work Order, Create a Shipment, Create their own case, Set an Agenda, Power Cycle the panel, Swap bridge, Restart the router, Factory Reset Doorbell, Read the Height Disclaimer, Factory Reset the bridge, Unlock Installer Toolbox, Look in Platinum, Door Lock Issue, Press their aftercall, Get reps Badge Number, Get Reps Case Number, Confirm the issue, Confirm at home, Confirm willing to troubleshoot and Confirm customers name.
Call Flow Bingo | Bingo #1 | 7-Star CSR | Tech Fun | CSC Calling Bingo
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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