Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. YOU REACH SUPPORTS VOICEMAIL
2. CUSTOMER DOESN'T HAVE THEIR CASE NUMBER
3. VENDOR CASE
4. EMAIL IS THE PREFERRED CONTACT METHOD
5. HOLD MUSIC CRUSHER
6. CALLER SAYS "THEY'LL KNOW WHAT IT'S REGARDING"
7. FIND CORRECT LOCAL CONTACT USING ONE NOTE
8. CALLER PUTS YOU ON HOLD AND DOESN'T COME BACK
9. SYMITAR CALL
10. CALLERS NAME STARTS WITH 'M'
11. ADD THE FIRST NOTE TO A CASE
12. USE A QUICK CODE
13. CALLER SAYS "I GOT A CALL FROM THIS NUMBER...."
14. FI NAME STARTS WITH "FIRST"
15. ROBOT/GHOST CALL
16. PICK UP A CASE WITH MORE THAN 2 TRANSFERS
17. YOU HAVE TO TRANSFER CALLER
18. CALLERS NAME STARTS WITH 'B'
19. PHONE NUMBER STARTS WITH 2 - EXCLUDING AREA CODE
20. CALLERS NAME STARTS WITH A 'G'
21. CALLER DOESN'T HAVE THEIR MAIN TELEPHONE NUMBER
22. COVERED SS FOR BREAK/LUNCH
23. FI NAME THAT STARTS WITH D
24. TRANSFER A CALL TO HR