Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. ROBOT/GHOST CALL
2. HOLD MUSIC CRUSHER
3. CUSTOMER DOESN'T HAVE THEIR CASE NUMBER
4. CALLER SAYS "I GOT A CALL FROM THIS NUMBER...."
5. FI NAME STARTS WITH "FIRST"
6. ADD THE FIRST NOTE TO A CASE
7. FIND CORRECT LOCAL CONTACT USING ONE NOTE
8. CALLERS NAME STARTS WITH 'B'
9. CALLER DOESN'T HAVE THEIR MAIN TELEPHONE NUMBER
10. PICK UP A CASE WITH MORE THAN 2 TRANSFERS
11. COVERED SS FOR BREAK/LUNCH
12. SYMITAR CALL
13. EMAIL IS THE PREFERRED CONTACT METHOD
14. CALLER PUTS YOU ON HOLD AND DOESN'T COME BACK
15. FI NAME THAT STARTS WITH D
16. YOU REACH SUPPORTS VOICEMAIL
17. TRANSFER A CALL TO HR
18. USE A QUICK CODE
19. PHONE NUMBER STARTS WITH 2 - EXCLUDING AREA CODE
20. CALLERS NAME STARTS WITH A 'G'
21. VENDOR CASE
22. CALLERS NAME STARTS WITH 'M'
23. CALLER SAYS "THEY'LL KNOW WHAT IT'S REGARDING"
24. YOU HAVE TO TRANSFER CALLER