Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. ROBOT/GHOST CALL
2. EMAIL IS THE PREFERRED CONTACT METHOD
3. CALLER DOESN'T HAVE THEIR MAIN TELEPHONE NUMBER
4. ADD THE FIRST NOTE TO A CASE
5. TRANSFER A CALL TO HR
6. COVERED SS FOR BREAK/LUNCH
7. CALLERS NAME STARTS WITH 'B'
8. HOLD MUSIC CRUSHER
9. SYMITAR CALL
10. CALLERS NAME STARTS WITH 'M'
11. CALLERS NAME STARTS WITH A 'G'
12. PICK UP A CASE WITH MORE THAN 2 TRANSFERS
13. CALLER SAYS "THEY'LL KNOW WHAT IT'S REGARDING"
14. CALLER PUTS YOU ON HOLD AND DOESN'T COME BACK
15. CALLER SAYS "I GOT A CALL FROM THIS NUMBER...."
16. YOU HAVE TO TRANSFER CALLER
17. PHONE NUMBER STARTS WITH 2 - EXCLUDING AREA CODE
18. FI NAME THAT STARTS WITH D
19. FI NAME STARTS WITH "FIRST"
20. YOU REACH SUPPORTS VOICEMAIL
21. CUSTOMER DOESN'T HAVE THEIR CASE NUMBER
22. USE A QUICK CODE
23. FIND CORRECT LOCAL CONTACT USING ONE NOTE
24. VENDOR CASE