Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. CALLER PUTS YOU ON HOLD AND DOESN'T COME BACK
2. CALLER SAYS "I GOT A CALL FROM THIS NUMBER...."
3. TRANSFER A CALL TO HR
4. FI NAME THAT STARTS WITH D
5. PHONE NUMBER STARTS WITH 2 - EXCLUDING AREA CODE
6. FI NAME STARTS WITH "FIRST"
7. CALLERS NAME STARTS WITH A 'G'
8. CALLERS NAME STARTS WITH 'B'
9. EMAIL IS THE PREFERRED CONTACT METHOD
10. PICK UP A CASE WITH MORE THAN 2 TRANSFERS
11. CALLER SAYS "THEY'LL KNOW WHAT IT'S REGARDING"
12. VENDOR CASE
13. YOU REACH SUPPORTS VOICEMAIL
14. USE A QUICK CODE
15. FIND CORRECT LOCAL CONTACT USING ONE NOTE
16. ADD THE FIRST NOTE TO A CASE
17. COVERED SS FOR BREAK/LUNCH
18. CALLERS NAME STARTS WITH 'M'
19. YOU HAVE TO TRANSFER CALLER
20. CUSTOMER DOESN'T HAVE THEIR CASE NUMBER
21. HOLD MUSIC CRUSHER
22. SYMITAR CALL
23. CALLER DOESN'T HAVE THEIR MAIN TELEPHONE NUMBER
24. ROBOT/GHOST CALL