Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. CUSTOMER DOESN'T HAVE THEIR CASE NUMBER
2. CALLERS NAME STARTS WITH 'B'
3. VENDOR CASE
4. SYMITAR CALL
5. YOU HAVE TO TRANSFER CALLER
6. HOLD MUSIC CRUSHER
7. CALLER SAYS "I GOT A CALL FROM THIS NUMBER...."
8. TRANSFER A CALL TO HR
9. ROBOT/GHOST CALL
10. FI NAME STARTS WITH "FIRST"
11. PICK UP A CASE WITH MORE THAN 2 TRANSFERS
12. ADD THE FIRST NOTE TO A CASE
13. USE A QUICK CODE
14. PHONE NUMBER STARTS WITH 2 - EXCLUDING AREA CODE
15. CALLERS NAME STARTS WITH 'M'
16. FI NAME THAT STARTS WITH D
17. CALLER PUTS YOU ON HOLD AND DOESN'T COME BACK
18. COVERED SS FOR BREAK/LUNCH
19. CALLER DOESN'T HAVE THEIR MAIN TELEPHONE NUMBER
20. YOU REACH SUPPORTS VOICEMAIL
21. CALLERS NAME STARTS WITH A 'G'
22. FIND CORRECT LOCAL CONTACT USING ONE NOTE
23. EMAIL IS THE PREFERRED CONTACT METHOD
24. CALLER SAYS "THEY'LL KNOW WHAT IT'S REGARDING"