Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. CALLER SAYS "I GOT A CALL FROM THIS NUMBER...."
2. VENDOR CASE
3. PHONE NUMBER STARTS WITH 2 - EXCLUDING AREA CODE
4. PICK UP A CASE WITH MORE THAN 2 TRANSFERS
5. CUSTOMER DOESN'T HAVE THEIR CASE NUMBER
6. YOU REACH SUPPORTS VOICEMAIL
7. CALLERS NAME STARTS WITH 'B'
8. SYMITAR CALL
9. HOLD MUSIC CRUSHER
10. ROBOT/GHOST CALL
11. CALLERS NAME STARTS WITH A 'G'
12. FI NAME THAT STARTS WITH D
13. ADD THE FIRST NOTE TO A CASE
14. CALLERS NAME STARTS WITH 'M'
15. USE A QUICK CODE
16. FIND CORRECT LOCAL CONTACT USING ONE NOTE
17. FI NAME STARTS WITH "FIRST"
18. CALLER SAYS "THEY'LL KNOW WHAT IT'S REGARDING"
19. TRANSFER A CALL TO HR
20. EMAIL IS THE PREFERRED CONTACT METHOD
21. YOU HAVE TO TRANSFER CALLER
22. COVERED SS FOR BREAK/LUNCH
23. CALLER PUTS YOU ON HOLD AND DOESN'T COME BACK
24. CALLER DOESN'T HAVE THEIR MAIN TELEPHONE NUMBER