Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. USE A QUICK CODE
2. PICK UP A CASE WITH MORE THAN 2 TRANSFERS
3. PHONE NUMBER STARTS WITH 2 - EXCLUDING AREA CODE
4. EMAIL IS THE PREFERRED CONTACT METHOD
5. FI NAME STARTS WITH "FIRST"
6. CALLERS NAME STARTS WITH 'M'
7. YOU HAVE TO TRANSFER CALLER
8. CALLER SAYS "I GOT A CALL FROM THIS NUMBER...."
9. CALLER PUTS YOU ON HOLD AND DOESN'T COME BACK
10. CALLER DOESN'T HAVE THEIR MAIN TELEPHONE NUMBER
11. TRANSFER A CALL TO HR
12. FIND CORRECT LOCAL CONTACT USING ONE NOTE
13. YOU REACH SUPPORTS VOICEMAIL
14. CALLERS NAME STARTS WITH 'B'
15. ROBOT/GHOST CALL
16. HOLD MUSIC CRUSHER
17. CALLER SAYS "THEY'LL KNOW WHAT IT'S REGARDING"
18. ADD THE FIRST NOTE TO A CASE
19. CALLERS NAME STARTS WITH A 'G'
20. SYMITAR CALL
21. CUSTOMER DOESN'T HAVE THEIR CASE NUMBER
22. COVERED SS FOR BREAK/LUNCH
23. FI NAME THAT STARTS WITH D
24. VENDOR CASE