Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. CALLERS NAME STARTS WITH 'B'
2. CALLER DOESN'T HAVE THEIR MAIN TELEPHONE NUMBER
3. CUSTOMER DOESN'T HAVE THEIR CASE NUMBER
4. ROBOT/GHOST CALL
5. YOU REACH SUPPORTS VOICEMAIL
6. VENDOR CASE
7. CALLER PUTS YOU ON HOLD AND DOESN'T COME BACK
8. PHONE NUMBER STARTS WITH 2 - EXCLUDING AREA CODE
9. COVERED SS FOR BREAK/LUNCH
10. EMAIL IS THE PREFERRED CONTACT METHOD
11. SYMITAR CALL
12. FIND CORRECT LOCAL CONTACT USING ONE NOTE
13. CALLER SAYS "THEY'LL KNOW WHAT IT'S REGARDING"
14. FI NAME THAT STARTS WITH D
15. PICK UP A CASE WITH MORE THAN 2 TRANSFERS
16. FI NAME STARTS WITH "FIRST"
17. ADD THE FIRST NOTE TO A CASE
18. CALLER SAYS "I GOT A CALL FROM THIS NUMBER...."
19. USE A QUICK CODE
20. YOU HAVE TO TRANSFER CALLER
21. HOLD MUSIC CRUSHER
22. TRANSFER A CALL TO HR
23. CALLERS NAME STARTS WITH A 'G'
24. CALLERS NAME STARTS WITH 'M'