Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. FI NAME STARTS WITH "FIRST"
2. CALLER SAYS "I GOT A CALL FROM THIS NUMBER...."
3. CALLERS NAME STARTS WITH 'M'
4. FIND CORRECT LOCAL CONTACT USING ONE NOTE
5. TRANSFER A CALL TO HR
6. VENDOR CASE
7. YOU HAVE TO TRANSFER CALLER
8. PICK UP A CASE WITH MORE THAN 2 TRANSFERS
9. CALLER DOESN'T HAVE THEIR MAIN TELEPHONE NUMBER
10. CUSTOMER DOESN'T HAVE THEIR CASE NUMBER
11. CALLERS NAME STARTS WITH 'B'
12. USE A QUICK CODE
13. CALLER SAYS "THEY'LL KNOW WHAT IT'S REGARDING"
14. CALLER PUTS YOU ON HOLD AND DOESN'T COME BACK
15. ADD THE FIRST NOTE TO A CASE
16. EMAIL IS THE PREFERRED CONTACT METHOD
17. FI NAME THAT STARTS WITH D
18. PHONE NUMBER STARTS WITH 2 - EXCLUDING AREA CODE
19. CALLERS NAME STARTS WITH A 'G'
20. SYMITAR CALL
21. YOU REACH SUPPORTS VOICEMAIL
22. HOLD MUSIC CRUSHER
23. ROBOT/GHOST CALL
24. COVERED SS FOR BREAK/LUNCH