Securedapayment?performancepointsmade?Educatedcustomer?updated anyinformation?wasautopayoffered?did agentstress theurgency tomakepayments?Compliancepointsmade?overcameobjectionprofessionally?usednotes totalk offaccount?verifiedinformation?Free!gave duebalance andask formoneytoday?Usedempathystatement?followup set?clear noteson accountabout call?if paymentwas madedid agentadd latecharge ?Securedapayment?performancepointsmade?Educatedcustomer?updated anyinformation?wasautopayoffered?did agentstress theurgency tomakepayments?Compliancepointsmade?overcameobjectionprofessionally?usednotes totalk offaccount?verifiedinformation?Free!gave duebalance andask formoneytoday?Usedempathystatement?followup set?clear noteson accountabout call?if paymentwas madedid agentadd latecharge ?

Call Calibration Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
C
2
C
3
A
4
L
5
L
6
L
7
L
8
L
9
L
10
C
11
C
12
A
13
L
14
A
15
A
16
L
  1. C-Secured a payment?
  2. C-performance points made?
  3. A-Educated customer?
  4. L-updated any information?
  5. L-was autopay offered?
  6. L-did agent stress the urgency to make payments?
  7. L-Compliance points made?
  8. L-overcame objection professionally?
  9. L-used notes to talk off account?
  10. C-verified information?
  11. C-Free!
  12. A-gave due balance and ask for money today?
  13. L-Used empathy statement?
  14. A-follow up set?
  15. A-clear notes on account about call?
  16. L-if payment was made did agent add late charge ?