verifiedinformation?Free!Educatedcustomer?followup set?wasautopayoffered?Usedempathystatement?updated anyinformation?clear noteson accountabout call?usednotes totalk offaccount?if paymentwas madedid agentadd latecharge ?overcameobjectionprofessionally?Compliancepointsmade?Securedapayment?performancepointsmade?did agentstress theurgency tomakepayments?gave duebalance andask formoneytoday?verifiedinformation?Free!Educatedcustomer?followup set?wasautopayoffered?Usedempathystatement?updated anyinformation?clear noteson accountabout call?usednotes totalk offaccount?if paymentwas madedid agentadd latecharge ?overcameobjectionprofessionally?Compliancepointsmade?Securedapayment?performancepointsmade?did agentstress theurgency tomakepayments?gave duebalance andask formoneytoday?

Call Calibration Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
C
2
C
3
A
4
A
5
L
6
L
7
L
8
A
9
L
10
L
11
L
12
L
13
C
14
C
15
L
16
A
  1. C-verified information?
  2. C-Free!
  3. A-Educated customer?
  4. A-follow up set?
  5. L-was autopay offered?
  6. L-Used empathy statement?
  7. L-updated any information?
  8. A-clear notes on account about call?
  9. L-used notes to talk off account?
  10. L-if payment was made did agent add late charge ?
  11. L-overcame objection professionally?
  12. L-Compliance points made?
  13. C-Secured a payment?
  14. C-performance points made?
  15. L-did agent stress the urgency to make payments?
  16. A-gave due balance and ask for money today?