wasautopayoffered?Free!Educatedcustomer?verifiedinformation?performancepointsmade?Securedapayment?did agentstress theurgency tomakepayments?followup set?overcameobjectionprofessionally?Compliancepointsmade?usednotes totalk offaccount?clear noteson accountabout call?Usedempathystatement?gave duebalance andask formoneytoday?updated anyinformation?if paymentwas madedid agentadd latecharge ?wasautopayoffered?Free!Educatedcustomer?verifiedinformation?performancepointsmade?Securedapayment?did agentstress theurgency tomakepayments?followup set?overcameobjectionprofessionally?Compliancepointsmade?usednotes totalk offaccount?clear noteson accountabout call?Usedempathystatement?gave duebalance andask formoneytoday?updated anyinformation?if paymentwas madedid agentadd latecharge ?

Call Calibration Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
L
2
C
3
A
4
C
5
C
6
C
7
L
8
A
9
L
10
L
11
L
12
A
13
L
14
A
15
L
16
L
  1. L-was autopay offered?
  2. C-Free!
  3. A-Educated customer?
  4. C-verified information?
  5. C-performance points made?
  6. C-Secured a payment?
  7. L-did agent stress the urgency to make payments?
  8. A-follow up set?
  9. L-overcame objection professionally?
  10. L-Compliance points made?
  11. L-used notes to talk off account?
  12. A-clear notes on account about call?
  13. L-Used empathy statement?
  14. A-gave due balance and ask for money today?
  15. L-updated any information?
  16. L-if payment was made did agent add late charge ?