followup set?updated anyinformation?gave duebalance andask formoneytoday?Compliancepointsmade?Securedapayment?usednotes totalk offaccount?Usedempathystatement?overcameobjectionprofessionally?wasautopayoffered?verifiedinformation?performancepointsmade?Free!clear noteson accountabout call?if paymentwas madedid agentadd latecharge ?Educatedcustomer?did agentstress theurgency tomakepayments?followup set?updated anyinformation?gave duebalance andask formoneytoday?Compliancepointsmade?Securedapayment?usednotes totalk offaccount?Usedempathystatement?overcameobjectionprofessionally?wasautopayoffered?verifiedinformation?performancepointsmade?Free!clear noteson accountabout call?if paymentwas madedid agentadd latecharge ?Educatedcustomer?did agentstress theurgency tomakepayments?

Call Calibration Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
A
2
L
3
A
4
L
5
C
6
L
7
L
8
L
9
L
10
C
11
C
12
C
13
A
14
L
15
A
16
L
  1. A-follow up set?
  2. L-updated any information?
  3. A-gave due balance and ask for money today?
  4. L-Compliance points made?
  5. C-Secured a payment?
  6. L-used notes to talk off account?
  7. L-Used empathy statement?
  8. L-overcame objection professionally?
  9. L-was autopay offered?
  10. C-verified information?
  11. C-performance points made?
  12. C-Free!
  13. A-clear notes on account about call?
  14. L-if payment was made did agent add late charge ?
  15. A-Educated customer?
  16. L-did agent stress the urgency to make payments?