updated anyinformation?clear noteson accountabout call?performancepointsmade?Securedapayment?Usedempathystatement?usednotes totalk offaccount?Educatedcustomer?followup set?Compliancepointsmade?overcameobjectionprofessionally?Free!verifiedinformation?wasautopayoffered?gave duebalance andask formoneytoday?did agentstress theurgency tomakepayments?if paymentwas madedid agentadd latecharge ?updated anyinformation?clear noteson accountabout call?performancepointsmade?Securedapayment?Usedempathystatement?usednotes totalk offaccount?Educatedcustomer?followup set?Compliancepointsmade?overcameobjectionprofessionally?Free!verifiedinformation?wasautopayoffered?gave duebalance andask formoneytoday?did agentstress theurgency tomakepayments?if paymentwas madedid agentadd latecharge ?

Call Calibration Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
L
2
A
3
C
4
C
5
L
6
L
7
A
8
A
9
L
10
L
11
C
12
C
13
L
14
A
15
L
16
L
  1. L-updated any information?
  2. A-clear notes on account about call?
  3. C-performance points made?
  4. C-Secured a payment?
  5. L-Used empathy statement?
  6. L-used notes to talk off account?
  7. A-Educated customer?
  8. A-follow up set?
  9. L-Compliance points made?
  10. L-overcame objection professionally?
  11. C-Free!
  12. C-verified information?
  13. L-was autopay offered?
  14. A-gave due balance and ask for money today?
  15. L-did agent stress the urgency to make payments?
  16. L-if payment was made did agent add late charge ?