This bingo card has 16 words: verified information?, Educated customer?, overcame objection professionally?, was autopay offered?, Secured a payment?, clear notes on account about call?, did agent stress the urgency to make payments?, used notes to talk off account?, Free!, gave due balance and ask for money today?, if payment was made did agent add late charge ?, Used empathy statement?, performance points made?, follow up set?, Compliance points made? and updated any information?.
Collections 101: PS Call Listening Bingo | ACU BINGO | ACU BINGO | ACU BINGO | 46+ Bingo
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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