Call Room People - BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Spouse/family member speaks for patient
2. Reschedule MRI
3. Sent patient to Armstrong & Assoc.
4. "Is my injection scheduled"
5. Patient wants to switch doctors
6. Patient has bad debt
7. Had to google it
8. "Thanks for nothing"
9. Patient asked for front desk
10. "This is Mark with CenterWell..."
11. FX - offered sooner appt
12. You drank a bottle of water
13. Asked for doctor's note
14. Reschedule appt
15. Called looking for a job
16. Patient left message yesterday - did not get a callback yet
17. Patient's medication was sent to wrong pharmacy
18. Doctor visits the call center
19. Patient is eating on the call
20. Schedule same day appt
21. DME problems
22. Patient running late
23. Patient only gives first name
24. No response on WebEx
25. Put patient on waiting list
26. Rude patient
27. Teena says "Googly - Moogly"
28. Cancel appt
29. "The number I'm calling from"
30. Sorry, wrong number
31. Patient gets your name wrong
32. "I'm cold"
33. Check BEG referral
34. Patient calling on Dr line
35. Received compliment from patient
36. "What doctor's office is this?"
37. Patient went to wrong office
38. Dr. Stone patient
39. Patient calls you by your first name
40. Earliest appt is too early
41. VA checking on more than 3 patients
42. Medication refill
43. "That far out?" for doctor appt
44. "I just missed their call"
45. "I paid my outstanding balance"
46. Patient is lost/can't find office
47. "I'm going out of town"
48. Saraland/Mobile patient calling Baldwin County
49. Patient gets mad when told they cannot speak with a nurse/doctor
50. Reschedule Doctor's clinic
51. Caller is a dentist office
52. Patient hangs up on you
53. Patient cancels day of appt
54. "That's the doctor's office responsibility" - it's not
55. Transferred problem patient to someone else
56. "I want to speak with a manager"
57. Rep calling for doctor
58. You brought your lunch
59. Phone - tech problems
60. Consult to Brandy
61. Patient says they don't need referral; they do
62. "It's too hot"
63. "I want to make a complaint"
64. Asked for signed plan-of-care
65. MyChart issues
66. Brandy says "buh-bye"
67. Patient crying
68. You find a scheduling error
69. Parent calling for ADULT patient
70. "Is my MRI scheduled"
71. Call over 10 mins
72. Had to speak with the Doctor's team for an appt
73. Can't hear caller
74. Check Medicaid referral
75. "I have a very important job"
76. We are not "The Orthopedic Group"
77. Patient tells you their life story
78. Check SRS
79. Patient knows the doctor
80. "Do y'all trim toenails"
81. "We don't see for that body part"
82. Kirby visits the call center
83. Patient upset with wait time
84. Caught the shred-guy!
85. Claire says "words"
86. Patient doesn't know what body part is hurting
87. ShareCare stuff
88. Pharmacy calling