RescheduleDoctor'sclinicKirbyvisits thecall centerHad tospeak withthe Doctor'steam for anapptPharmacycallingConsulttoBrandy"We don'tsee forthat bodypart""I'mcold"Spouse/familymemberspeaks forpatientPatient'smedicationwas sent towrongpharmacy"I'mgoing outof town"PatientrunninglateDr.StonepatientAsked fordoctor'snote"I paid myoutstandingbalance""This is MarkwithCenterWell..."CheckMedicaidreferral"Whatdoctor'soffice isthis?"Caller isa dentistoffice"I want tomake acomplaint""That's thedoctor's officeresponsibility"- it's notPatienttells youtheir lifestoryClairesays"words""Do y'alltrimtoenails"Teenasays"Googly -Moogly"Caughttheshred-guy!Patient saysthey don'tneedreferral; theydoTransferredproblempatient tosomeoneelseYou dranka bottle ofwaterRescheduleapptEarliestappt istoo earlyPatientwent towrongofficePatientupset withwait timePatientgets yournamewrongPatient islost/can'tfind officeVAchecking onmore than 3patientsSchedulesameday apptPhone -techproblemsWe are not"TheOrthopedicGroup"Patientcancelsday ofapptRepcalling fordoctorSentpatient toArmstrong& Assoc.Patientonly givesfirst nameAsked forsignedplan-of-carePatientknowsthe doctor"That farout?"for doctorapptShareCarestuffMyChartissuesParentcalling forADULTpatientPatientwants toswitchdoctorsYou find aschedulingerrorPatientcalling onDr line"ThenumberI'm callingfrom""It's toohot"ReceivedcomplimentfrompatientPatient getsmad when toldthey cannotspeak with anurse/doctorPatienthangs upon youSaraland/Mobilepatient callingBaldwin County"Thanksfornothing"Doctorvisits thecall center"I have averyimportantjob"Brandysays"buh-bye"MedicationrefillPatient leftmessageyesterday -did not get acallback yetSorry,wrongnumberCheckSRSCalledlookingfor a jobCheckBEGreferralPatientdoesn't knowwhat bodypart ishurting"I want tospeakwith amanager"DMEproblemsPatientasked forfront desk"Is myinjectionscheduled"Patient iseating onthe callCallover 10minsPatientcryingCan'thearcallerPutpatient onwaiting listPatientcalls youby yourfirst namePatienthas baddebt"I justmissedtheir call"FX -offeredsoonerapptNoresponseon WebExRudepatientCancelappt"Is my MRIscheduled"Had togoogleitRescheduleMRIYoubroughtyour lunchRescheduleDoctor'sclinicKirbyvisits thecall centerHad tospeak withthe Doctor'steam for anapptPharmacycallingConsulttoBrandy"We don'tsee forthat bodypart""I'mcold"Spouse/familymemberspeaks forpatientPatient'smedicationwas sent towrongpharmacy"I'mgoing outof town"PatientrunninglateDr.StonepatientAsked fordoctor'snote"I paid myoutstandingbalance""This is MarkwithCenterWell..."CheckMedicaidreferral"Whatdoctor'soffice isthis?"Caller isa dentistoffice"I want tomake acomplaint""That's thedoctor's officeresponsibility"- it's notPatienttells youtheir lifestoryClairesays"words""Do y'alltrimtoenails"Teenasays"Googly -Moogly"Caughttheshred-guy!Patient saysthey don'tneedreferral; theydoTransferredproblempatient tosomeoneelseYou dranka bottle ofwaterRescheduleapptEarliestappt istoo earlyPatientwent towrongofficePatientupset withwait timePatientgets yournamewrongPatient islost/can'tfind officeVAchecking onmore than 3patientsSchedulesameday apptPhone -techproblemsWe are not"TheOrthopedicGroup"Patientcancelsday ofapptRepcalling fordoctorSentpatient toArmstrong& Assoc.Patientonly givesfirst nameAsked forsignedplan-of-carePatientknowsthe doctor"That farout?"for doctorapptShareCarestuffMyChartissuesParentcalling forADULTpatientPatientwants toswitchdoctorsYou find aschedulingerrorPatientcalling onDr line"ThenumberI'm callingfrom""It's toohot"ReceivedcomplimentfrompatientPatient getsmad when toldthey cannotspeak with anurse/doctorPatienthangs upon youSaraland/Mobilepatient callingBaldwin County"Thanksfornothing"Doctorvisits thecall center"I have averyimportantjob"Brandysays"buh-bye"MedicationrefillPatient leftmessageyesterday -did not get acallback yetSorry,wrongnumberCheckSRSCalledlookingfor a jobCheckBEGreferralPatientdoesn't knowwhat bodypart ishurting"I want tospeakwith amanager"DMEproblemsPatientasked forfront desk"Is myinjectionscheduled"Patient iseating onthe callCallover 10minsPatientcryingCan'thearcallerPutpatient onwaiting listPatientcalls youby yourfirst namePatienthas baddebt"I justmissedtheir call"FX -offeredsoonerapptNoresponseon WebExRudepatientCancelappt"Is my MRIscheduled"Had togoogleitRescheduleMRIYoubroughtyour lunch

Call Room People - BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reschedule Doctor's clinic
  2. Kirby visits the call center
  3. Had to speak with the Doctor's team for an appt
  4. Pharmacy calling
  5. Consult to Brandy
  6. "We don't see for that body part"
  7. "I'm cold"
  8. Spouse/family member speaks for patient
  9. Patient's medication was sent to wrong pharmacy
  10. "I'm going out of town"
  11. Patient running late
  12. Dr. Stone patient
  13. Asked for doctor's note
  14. "I paid my outstanding balance"
  15. "This is Mark with CenterWell..."
  16. Check Medicaid referral
  17. "What doctor's office is this?"
  18. Caller is a dentist office
  19. "I want to make a complaint"
  20. "That's the doctor's office responsibility" - it's not
  21. Patient tells you their life story
  22. Claire says "words"
  23. "Do y'all trim toenails"
  24. Teena says "Googly - Moogly"
  25. Caught the shred-guy!
  26. Patient says they don't need referral; they do
  27. Transferred problem patient to someone else
  28. You drank a bottle of water
  29. Reschedule appt
  30. Earliest appt is too early
  31. Patient went to wrong office
  32. Patient upset with wait time
  33. Patient gets your name wrong
  34. Patient is lost/can't find office
  35. VA checking on more than 3 patients
  36. Schedule same day appt
  37. Phone - tech problems
  38. We are not "The Orthopedic Group"
  39. Patient cancels day of appt
  40. Rep calling for doctor
  41. Sent patient to Armstrong & Assoc.
  42. Patient only gives first name
  43. Asked for signed plan-of-care
  44. Patient knows the doctor
  45. "That far out?" for doctor appt
  46. ShareCare stuff
  47. MyChart issues
  48. Parent calling for ADULT patient
  49. Patient wants to switch doctors
  50. You find a scheduling error
  51. Patient calling on Dr line
  52. "The number I'm calling from"
  53. "It's too hot"
  54. Received compliment from patient
  55. Patient gets mad when told they cannot speak with a nurse/doctor
  56. Patient hangs up on you
  57. Saraland/Mobile patient calling Baldwin County
  58. "Thanks for nothing"
  59. Doctor visits the call center
  60. "I have a very important job"
  61. Brandy says "buh-bye"
  62. Medication refill
  63. Patient left message yesterday - did not get a callback yet
  64. Sorry, wrong number
  65. Check SRS
  66. Called looking for a job
  67. Check BEG referral
  68. Patient doesn't know what body part is hurting
  69. "I want to speak with a manager"
  70. DME problems
  71. Patient asked for front desk
  72. "Is my injection scheduled"
  73. Patient is eating on the call
  74. Call over 10 mins
  75. Patient crying
  76. Can't hear caller
  77. Put patient on waiting list
  78. Patient calls you by your first name
  79. Patient has bad debt
  80. "I just missed their call"
  81. FX - offered sooner appt
  82. No response on WebEx
  83. Rude patient
  84. Cancel appt
  85. "Is my MRI scheduled"
  86. Had to google it
  87. Reschedule MRI
  88. You brought your lunch