(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Caught the
shred-guy!
Spouse/family member speaks for patient
Reschedule Doctor's clinic
Teena says "Googly - Moogly"
Patient doesn't know what body part is hurting
"Is my MRI scheduled"
"That far out?"
for doctor appt
Called looking for a job
Patient's medication was sent to wrong pharmacy
Pharmacy calling
DME problems
Phone - tech problems
MyChart issues
Patient is eating on the call
Patient hangs up on you
Reschedule appt
"It's too hot"
Patient crying
Brandy
says "buh-bye"
"I have a very important job"
"I just missed their call"
No response on WebEx
Patient is lost/can't find office
You drank a bottle of water
Check Medicaid
referral
You brought your lunch
"I want to speak with a manager"
Patient left message yesterday - did not get a callback yet
Schedule same day appt
"I'm going out of town"
Kirby visits the call center
"We don't see for that body part"
"I'm cold"
Patient has bad debt
Patient cancels day of appt
Consult to Brandy
"Do y'all trim toenails"
Patient only gives first name
Saraland/Mobile patient calling Baldwin County
Had to speak with the Doctor's team for an appt
Call over 10 mins
Can't hear caller
"What doctor's office is this?"
Patient tells you their life story
Patient calling on Dr line
Had to google it
Parent calling for ADULT patient
Sent patient to Armstrong & Assoc.
"Is my injection scheduled"
Patient calls you by your first name
VA checking on more than 3 patients
"That's the doctor's office responsibility" - it's not
Cancel appt
Rep calling for doctor
"I want to make a complaint"
Rude patient
Received compliment from patient
Patient gets your name wrong
We are not "The Orthopedic Group"
Caller is a dentist office
Medication refill
Put patient on waiting list
"This is Mark with CenterWell..."
Transferred problem patient to someone else
Asked for doctor's note
Claire says "words"
Patient knows the doctor
Patient gets mad when told they cannot speak with a nurse/doctor
