Calledlookingfor a jobSpouse/familymemberspeaks forpatientClairesays"words"ShareCarestuffRepcalling fordoctorPatienthas baddebtPatientdoesn't knowwhat bodypart ishurtingPatient iseating onthe callPatientcalling onDr lineReceivedcomplimentfrompatientPatientupset withwait timeRudepatientPatientwants toswitchdoctorsDMEproblemsAsked forsignedplan-of-care"Is myinjectionscheduled"Patientgets yournamewrongPatienttells youtheir lifestoryRescheduleDoctor'sclinicCancelappt"Do y'alltrimtoenails"Saraland/Mobilepatient callingBaldwin CountyPatient getsmad when toldthey cannotspeak with anurse/doctorPatient islost/can'tfind office"Thanksfornothing"ConsulttoBrandy"I want tomake acomplaint"Patientonly givesfirst name"That's thedoctor's officeresponsibility"- it's notPatientasked forfront desk"I want tospeakwith amanager"VAchecking onmore than 3patientsDoctorvisits thecall centerAsked fordoctor'snoteMyChartissuesHad togoogleit"It's toohot"Parentcalling forADULTpatient"I justmissedtheir call"Patient saysthey don'tneedreferral; theydoHad tospeak withthe Doctor'steam for anapptPatientcryingTeenasays"Googly -Moogly"Sorry,wrongnumberFX -offeredsoonerapptPhone -techproblemsPatientknowsthe doctorPatientcancelsday ofapptCallover 10mins"I have averyimportantjob""I'mgoing outof town"Youbroughtyour lunchCheckMedicaidreferralKirbyvisits thecall centerCheckSRSPatientrunninglateSentpatient toArmstrong& Assoc."That farout?"for doctorapptPutpatient onwaiting listPatientcalls youby yourfirst nameCaughttheshred-guy!Can'thearcallerNoresponseon WebEx"ThenumberI'm callingfrom""We don'tsee forthat bodypart""This is MarkwithCenterWell..."Transferredproblempatient tosomeoneelseSchedulesameday apptPatient'smedicationwas sent towrongpharmacyEarliestappt istoo earlyRescheduleapptCheckBEGreferral"Whatdoctor'soffice isthis?"Patientwent towrongoffice"I paid myoutstandingbalance"We are not"TheOrthopedicGroup"Brandysays"buh-bye""Is my MRIscheduled""I'mcold"Dr.StonepatientRescheduleMRIPatient leftmessageyesterday -did not get acallback yetPharmacycallingCaller isa dentistofficeYou find aschedulingerrorMedicationrefillPatienthangs upon youYou dranka bottle ofwaterCalledlookingfor a jobSpouse/familymemberspeaks forpatientClairesays"words"ShareCarestuffRepcalling fordoctorPatienthas baddebtPatientdoesn't knowwhat bodypart ishurtingPatient iseating onthe callPatientcalling onDr lineReceivedcomplimentfrompatientPatientupset withwait timeRudepatientPatientwants toswitchdoctorsDMEproblemsAsked forsignedplan-of-care"Is myinjectionscheduled"Patientgets yournamewrongPatienttells youtheir lifestoryRescheduleDoctor'sclinicCancelappt"Do y'alltrimtoenails"Saraland/Mobilepatient callingBaldwin CountyPatient getsmad when toldthey cannotspeak with anurse/doctorPatient islost/can'tfind office"Thanksfornothing"ConsulttoBrandy"I want tomake acomplaint"Patientonly givesfirst name"That's thedoctor's officeresponsibility"- it's notPatientasked forfront desk"I want tospeakwith amanager"VAchecking onmore than 3patientsDoctorvisits thecall centerAsked fordoctor'snoteMyChartissuesHad togoogleit"It's toohot"Parentcalling forADULTpatient"I justmissedtheir call"Patient saysthey don'tneedreferral; theydoHad tospeak withthe Doctor'steam for anapptPatientcryingTeenasays"Googly -Moogly"Sorry,wrongnumberFX -offeredsoonerapptPhone -techproblemsPatientknowsthe doctorPatientcancelsday ofapptCallover 10mins"I have averyimportantjob""I'mgoing outof town"Youbroughtyour lunchCheckMedicaidreferralKirbyvisits thecall centerCheckSRSPatientrunninglateSentpatient toArmstrong& Assoc."That farout?"for doctorapptPutpatient onwaiting listPatientcalls youby yourfirst nameCaughttheshred-guy!Can'thearcallerNoresponseon WebEx"ThenumberI'm callingfrom""We don'tsee forthat bodypart""This is MarkwithCenterWell..."Transferredproblempatient tosomeoneelseSchedulesameday apptPatient'smedicationwas sent towrongpharmacyEarliestappt istoo earlyRescheduleapptCheckBEGreferral"Whatdoctor'soffice isthis?"Patientwent towrongoffice"I paid myoutstandingbalance"We are not"TheOrthopedicGroup"Brandysays"buh-bye""Is my MRIscheduled""I'mcold"Dr.StonepatientRescheduleMRIPatient leftmessageyesterday -did not get acallback yetPharmacycallingCaller isa dentistofficeYou find aschedulingerrorMedicationrefillPatienthangs upon youYou dranka bottle ofwater

Call Room People - BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Called looking for a job
  2. Spouse/family member speaks for patient
  3. Claire says "words"
  4. ShareCare stuff
  5. Rep calling for doctor
  6. Patient has bad debt
  7. Patient doesn't know what body part is hurting
  8. Patient is eating on the call
  9. Patient calling on Dr line
  10. Received compliment from patient
  11. Patient upset with wait time
  12. Rude patient
  13. Patient wants to switch doctors
  14. DME problems
  15. Asked for signed plan-of-care
  16. "Is my injection scheduled"
  17. Patient gets your name wrong
  18. Patient tells you their life story
  19. Reschedule Doctor's clinic
  20. Cancel appt
  21. "Do y'all trim toenails"
  22. Saraland/Mobile patient calling Baldwin County
  23. Patient gets mad when told they cannot speak with a nurse/doctor
  24. Patient is lost/can't find office
  25. "Thanks for nothing"
  26. Consult to Brandy
  27. "I want to make a complaint"
  28. Patient only gives first name
  29. "That's the doctor's office responsibility" - it's not
  30. Patient asked for front desk
  31. "I want to speak with a manager"
  32. VA checking on more than 3 patients
  33. Doctor visits the call center
  34. Asked for doctor's note
  35. MyChart issues
  36. Had to google it
  37. "It's too hot"
  38. Parent calling for ADULT patient
  39. "I just missed their call"
  40. Patient says they don't need referral; they do
  41. Had to speak with the Doctor's team for an appt
  42. Patient crying
  43. Teena says "Googly - Moogly"
  44. Sorry, wrong number
  45. FX - offered sooner appt
  46. Phone - tech problems
  47. Patient knows the doctor
  48. Patient cancels day of appt
  49. Call over 10 mins
  50. "I have a very important job"
  51. "I'm going out of town"
  52. You brought your lunch
  53. Check Medicaid referral
  54. Kirby visits the call center
  55. Check SRS
  56. Patient running late
  57. Sent patient to Armstrong & Assoc.
  58. "That far out?" for doctor appt
  59. Put patient on waiting list
  60. Patient calls you by your first name
  61. Caught the shred-guy!
  62. Can't hear caller
  63. No response on WebEx
  64. "The number I'm calling from"
  65. "We don't see for that body part"
  66. "This is Mark with CenterWell..."
  67. Transferred problem patient to someone else
  68. Schedule same day appt
  69. Patient's medication was sent to wrong pharmacy
  70. Earliest appt is too early
  71. Reschedule appt
  72. Check BEG referral
  73. "What doctor's office is this?"
  74. Patient went to wrong office
  75. "I paid my outstanding balance"
  76. We are not "The Orthopedic Group"
  77. Brandy says "buh-bye"
  78. "Is my MRI scheduled"
  79. "I'm cold"
  80. Dr. Stone patient
  81. Reschedule MRI
  82. Patient left message yesterday - did not get a callback yet
  83. Pharmacy calling
  84. Caller is a dentist office
  85. You find a scheduling error
  86. Medication refill
  87. Patient hangs up on you
  88. You drank a bottle of water