Call Room People - BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Pharmacy calling
2. Schedule same day appt
3. You find a scheduling error
4. Patient doesn't know what body part is hurting
5. Saraland/Mobile patient calling Baldwin County
6. ShareCare stuff
7. "I just missed their call"
8. Teena says "Googly - Moogly"
9. Claire says "words"
10. Spouse/family member speaks for patient
11. Patient calling on Dr line
12. "The number I'm calling from"
13. Patient is lost/can't find office
14. "That far out?" for doctor appt
15. Patient says they don't need referral; they do
16. Call over 10 mins
17. Patient is eating on the call
18. Reschedule MRI
19. Had to google it
20. Sent patient to Armstrong & Assoc.
21. You drank a bottle of water
22. Patient upset with wait time
23. Reschedule appt
24. Patient left message yesterday - did not get a callback yet
25. Patient has bad debt
26. Doctor visits the call center
27. "I want to speak with a manager"
28. Patient running late
29. Rude patient
30. "I want to make a complaint"
31. Check SRS
32. DME problems
33. Consult to Brandy
34. "I paid my outstanding balance"
35. "That's the doctor's office responsibility" - it's not
36. Dr. Stone patient
37. No response on WebEx
38. Patient hangs up on you
39. "Is my MRI scheduled"
40. MyChart issues
41. Patient's medication was sent to wrong pharmacy
42. "Thanks for nothing"
43. Patient asked for front desk
44. We are not "The Orthopedic Group"
45. Reschedule Doctor's clinic
46. "I'm going out of town"
47. Patient cancels day of appt
48. Caller is a dentist office
49. Patient only gives first name
50. VA checking on more than 3 patients
51. Put patient on waiting list
52. "What doctor's office is this?"
53. Patient gets mad when told they cannot speak with a nurse/doctor
54. You brought your lunch
55. FX - offered sooner appt
56. Can't hear caller
57. Received compliment from patient
58. "It's too hot"
59. "Do y'all trim toenails"
60. Sorry, wrong number
61. "We don't see for that body part"
62. Earliest appt is too early
63. Patient knows the doctor
64. Patient calls you by your first name
65. Kirby visits the call center
66. Medication refill
67. Cancel appt
68. Transferred problem patient to someone else
69. Had to speak with the Doctor's team for an appt
70. Check Medicaid referral
71. Patient crying
72. Patient tells you their life story
73. Asked for signed plan-of-care
74. "This is Mark with CenterWell..."
75. "I have a very important job"
76. Patient went to wrong office
77. Brandy says "buh-bye"
78. Phone - tech problems
79. Check BEG referral
80. Patient wants to switch doctors
81. Parent calling for ADULT patient
82. "Is my injection scheduled"
83. Patient gets your name wrong
84. "I'm cold"
85. Caught the shred-guy!
86. Asked for doctor's note
87. Called looking for a job
88. Rep calling for doctor