Call Room People - BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Put patient on waiting list
2. "Thanks for nothing"
3. Patient cancels day of appt
4. Brandy says "buh-bye"
5. Patient went to wrong office
6. FX - offered sooner appt
7. Can't hear caller
8. Rude patient
9. "This is Mark with CenterWell..."
10. Patient upset with wait time
11. Check Medicaid referral
12. Parent calling for ADULT patient
13. Patient tells you their life story
14. Saraland/Mobile patient calling Baldwin County
15. Patient is lost/can't find office
16. You find a scheduling error
17. MyChart issues
18. Schedule same day appt
19. Patient is eating on the call
20. Patient hangs up on you
21. Check BEG referral
22. "I'm going out of town"
23. Patient says they don't need referral; they do
24. "Do y'all trim toenails"
25. You brought your lunch
26. Claire says "words"
27. Patient gets mad when told they cannot speak with a nurse/doctor
28. Kirby visits the call center
29. Had to speak with the Doctor's team for an appt
30. DME problems
31. "Is my injection scheduled"
32. "The number I'm calling from"
33. Call over 10 mins
34. Received compliment from patient
35. Caught the shred-guy!
36. Patient calling on Dr line
37. Dr. Stone patient
38. Patient running late
39. Reschedule appt
40. Doctor visits the call center
41. Transferred problem patient to someone else
42. Patient left message yesterday - did not get a callback yet
43. VA checking on more than 3 patients
44. Rep calling for doctor
45. Earliest appt is too early
46. Patient's medication was sent to wrong pharmacy
47. "I want to make a complaint"
48. Spouse/family member speaks for patient
49. ShareCare stuff
50. Sorry, wrong number
51. Cancel appt
52. Called looking for a job
53. Patient calls you by your first name
54. Patient gets your name wrong
55. Patient doesn't know what body part is hurting
56. You drank a bottle of water
57. Pharmacy calling
58. "I'm cold"
59. "That's the doctor's office responsibility" - it's not
60. No response on WebEx
61. Patient wants to switch doctors
62. "That far out?" for doctor appt
63. Patient crying
64. Reschedule Doctor's clinic
65. Teena says "Googly - Moogly"
66. "I want to speak with a manager"
67. Check SRS
68. Caller is a dentist office
69. Had to google it
70. Asked for signed plan-of-care
71. Medication refill
72. Patient asked for front desk
73. "We don't see for that body part"
74. Sent patient to Armstrong & Assoc.
75. "I have a very important job"
76. Patient has bad debt
77. "What doctor's office is this?"
78. We are not "The Orthopedic Group"
79. "I paid my outstanding balance"
80. Patient knows the doctor
81. Consult to Brandy
82. Phone - tech problems
83. "I just missed their call"
84. Patient only gives first name
85. "It's too hot"
86. "Is my MRI scheduled"
87. Asked for doctor's note
88. Reschedule MRI