Call Room People - BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Put patient on waiting list
2. Had to google it
3. "Is my injection scheduled"
4. Patient is eating on the call
5. Patient doesn't know what body part is hurting
6. Check Medicaid referral
7. "I want to make a complaint"
8. You find a scheduling error
9. ShareCare stuff
10. "I'm going out of town"
11. Asked for doctor's note
12. Patient asked for front desk
13. Can't hear caller
14. Patient has bad debt
15. Patient wants to switch doctors
16. Medication refill
17. We are not "The Orthopedic Group"
18. Patient says they don't need referral; they do
19. FX - offered sooner appt
20. Patient went to wrong office
21. Patient running late
22. Patient is lost/can't find office
23. Check SRS
24. Transferred problem patient to someone else
25. Patient left message yesterday - did not get a callback yet
26. "It's too hot"
27. Patient knows the doctor
28. Earliest appt is too early
29. Phone - tech problems
30. Sent patient to Armstrong & Assoc.
31. You drank a bottle of water
32. Patient crying
33. Patient calls you by your first name
34. "This is Mark with CenterWell..."
35. "I have a very important job"
36. Patient calling on Dr line
37. Reschedule appt
38. Rep calling for doctor
39. No response on WebEx
40. Called looking for a job
41. Kirby visits the call center
42. Consult to Brandy
43. Caller is a dentist office
44. "The number I'm calling from"
45. Patient gets mad when told they cannot speak with a nurse/doctor
46. Schedule same day appt
47. Reschedule Doctor's clinic
48. Reschedule MRI
49. DME problems
50. Rude patient
51. Had to speak with the Doctor's team for an appt
52. "That far out?" for doctor appt
53. "That's the doctor's office responsibility" - it's not
54. Sorry, wrong number
55. Asked for signed plan-of-care
56. "I just missed their call"
57. Spouse/family member speaks for patient
58. "I'm cold"
59. Patient gets your name wrong
60. Patient's medication was sent to wrong pharmacy
61. Caught the shred-guy!
62. Pharmacy calling
63. "Is my MRI scheduled"
64. Saraland/Mobile patient calling Baldwin County
65. Claire says "words"
66. "I want to speak with a manager"
67. Call over 10 mins
68. "I paid my outstanding balance"
69. Patient cancels day of appt
70. Teena says "Googly - Moogly"
71. Patient upset with wait time
72. "What doctor's office is this?"
73. "Do y'all trim toenails"
74. Patient tells you their life story
75. Check BEG referral
76. Brandy says "buh-bye"
77. "Thanks for nothing"
78. Parent calling for ADULT patient
79. Dr. Stone patient
80. "We don't see for that body part"
81. Patient only gives first name
82. Patient hangs up on you
83. Doctor visits the call center
84. Received compliment from patient
85. Cancel appt
86. You brought your lunch
87. VA checking on more than 3 patients
88. MyChart issues