Call Room People - BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Reschedule appt
2. Check Medicaid referral
3. "I want to make a complaint"
4. MyChart issues
5. Put patient on waiting list
6. Check SRS
7. Parent calling for ADULT patient
8. Had to speak with the Doctor's team for an appt
9. Patient only gives first name
10. Patient running late
11. Reschedule MRI
12. You brought your lunch
13. "We don't see for that body part"
14. Patient calls you by your first name
15. Patient gets your name wrong
16. Spouse/family member speaks for patient
17. Sorry, wrong number
18. Medication refill
19. Phone - tech problems
20. "I paid my outstanding balance"
21. "It's too hot"
22. FX - offered sooner appt
23. Brandy says "buh-bye"
24. ShareCare stuff
25. "I'm cold"
26. "Is my injection scheduled"
27. Can't hear caller
28. No response on WebEx
29. Reschedule Doctor's clinic
30. We are not "The Orthopedic Group"
31. Asked for signed plan-of-care
32. Transferred problem patient to someone else
33. Had to google it
34. Asked for doctor's note
35. Patient upset with wait time
36. Kirby visits the call center
37. Consult to Brandy
38. Patient is eating on the call
39. "I'm going out of town"
40. Earliest appt is too early
41. "What doctor's office is this?"
42. "I want to speak with a manager"
43. VA checking on more than 3 patients
44. You find a scheduling error
45. Patient gets mad when told they cannot speak with a nurse/doctor
46. Sent patient to Armstrong & Assoc.
47. Rep calling for doctor
48. "I just missed their call"
49. Cancel appt
50. Patient left message yesterday - did not get a callback yet
51. Patient went to wrong office
52. Patient's medication was sent to wrong pharmacy
53. "That's the doctor's office responsibility" - it's not
54. Patient cancels day of appt
55. Received compliment from patient
56. Check BEG referral
57. DME problems
58. Teena says "Googly - Moogly"
59. Patient calling on Dr line
60. Pharmacy calling
61. Patient knows the doctor
62. "Is my MRI scheduled"
63. Doctor visits the call center
64. "Do y'all trim toenails"
65. Claire says "words"
66. Called looking for a job
67. Patient is lost/can't find office
68. Caller is a dentist office
69. Patient tells you their life story
70. "That far out?" for doctor appt
71. "Thanks for nothing"
72. Patient says they don't need referral; they do
73. Patient has bad debt
74. You drank a bottle of water
75. Rude patient
76. Patient hangs up on you
77. Saraland/Mobile patient calling Baldwin County
78. Patient asked for front desk
79. "This is Mark with CenterWell..."
80. Dr. Stone patient
81. "I have a very important job"
82. Schedule same day appt
83. Call over 10 mins
84. Patient crying
85. Patient wants to switch doctors
86. Caught the shred-guy!
87. Patient doesn't know what body part is hurting
88. "The number I'm calling from"