(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I want to make a complaint"
You brought your lunch
Had to speak with the doctor's team
"It's not WC" - It is
Doctor visits the call center
Patient hangs up on you
VA checking on more than 3 patients
Rude patient
Schedule same day appt
Someone says "It's too hot"
"The number I'm calling from"
Had to google it
Patient's medication was sent to the wrong pharmacy
Jennifer says
"I'm cold"
"I want to speak with a manager"
DME problems
"Thanks for nothing"
Patient upset with wait time
MyChart issues
Claire says "Words"
Had to call IT
Patient gets your name wrong
"Is my injection scheduled?"
Asked for doctor's note
Brandy says "Buh-Bye"
Medication refill
Patient is eating on the call
Put patient on waiting list
FX - offered sooner appt
Pharmacy calling
Rep is calling for doctor
We are not "The Orthopedic Group"
Received a compliment from patient
ShareCare Stuff
Kirby visits the call center
"I just missed their call"
"That's the doctor's office responsibility" - It's not
Reschedule doctor's clinic
"I paid my outstanding balance"
Dr. Stone patient
"I'm going out of town"
Reschedule MRI
Call over 10 mins
You drank a bottle of water
Spouse/family member speaks for patient
Patient only gives last name
Patient tells you their life story
Phone - Tech problems
Patient is lost/can't find office
"Is my MRI scheduled?"
Patient is calling on doctor line
Dog barking in background
Saraland or Mobile calling Baldwin County
Patient left message yesterday - did not get callback yet
Check SRS
Patient says they don't need a referral - they do
Earliest appt in too early
Consult to Brandy
"I have a very important job"
Transferred problem patient to someone else
"That far out?"
for doctors appt
Called looking for a job
"Do y'all trim toenails?"
Patient knows the doctor
Patient upset when they cannot speak with doctor/ nurse immediately
