(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
DME problems
"I'm going out of town"
"Is my injection scheduled?"
Dog barking in background
Caller doesn't know what body part is hurting
Saraland or Mobile calling Baldwin County
Phone - Tech problems
Patient only gives first name
Canceled appt
"What doctor's office is this"
Pharmacy calling
"Do y'all trim toenails?"
Patient's medication was sent to the wrong pharmacy
"It's not WC" - It is
Patient is running late
Rep is calling for doctor
Baby screaming in background
Had to speak with the doctor's team
Parent calling for ADULT patient
Patient is eating on the call
FX - offered sooner appt
VA checking on more than 3 patients
Check Medicaid Referral
Patient says they don't need a referral - they do
"Thanks for nothing"
We are not "The Orthopedic Group"
Patient is calling on doctor line
Patient only gives last name
Patient has bad debt
Doctor visits the call center
Medication refill
Patient upset with wait time
Asked for Plan-of-Care
Consult to Brandy
Spouse/family member speaks for patient
MyChart issues
Check SRS
You drank a bottle of water
Reschedule appt
Patient went to wrong office
Earliest appt in too early
Patient asks for front desk
Caught the
Shred-Guy!
"That far out?"
for doctors appt
Dr. Stone patient
"Is my MRI scheduled?"
Reschedule doctor's clinic
Rude patient
"We don't see for that body part"
No response on WebEx
Kirby visits the call center
Call over 10 mins
Patient upset when they cannot speak with doctor/ nurse immediately
Patient hangs up on you
"The number I'm calling from"
Sent patient to Armstrong & Assoc
"I have a very important job"
"I want to make a complaint"
"I paid my outstanding balance"
Transferred problem patient to someone else
Patient cancels day of appt
Had to google it
Patient left message yesterday - did not get callback yet
Brandy says "Buh-Bye"
Can't hear caller
Patient tells you their life story
Check BEG referral
Reschedule MRI
Asked for doctor's note
"This is Mark with CenterWell..."
We're here on vacation
"That's the doctor's office responsibility" - It's not
