Call Room People - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Dentist office calling
2. Patient only gives last name
3. Patient cancels day of appt
4. Check Medicaid Referral
5. You drank a bottle of water
6. Patient's medication was sent to the wrong pharmacy
7. Rude patient
8. "That far out?" for doctors appt
9. Had to google it
10. Caught the Shred-Guy!
11. Patient says they don't need a referral - they do
12. Patient upset when they cannot speak with doctor/ nurse immediately
13. Doctor visits the call center
14. Patient is calling on doctor line
15. "It's not WC" - It is
16. Parent calling for ADULT patient
17. "What doctor's office is this"
18. Had to speak with the doctor's team
19. You find a scheduling error
20. No response on WebEx
21. Asked for Plan-of-Care
22. We're here on vacation
23. "Is my MRI scheduled?"
24. Patient went to wrong office
25. Patient is running late
26. Reschedule appt
27. Kirby visits the call center
28. Asked for doctor's note
29. Had to call IT
30. Patient has bad debt
31. Patient left message yesterday - did not get callback yet
32. Rep is calling for doctor
33. "Do y'all trim toenails?"
34. Put patient on waiting list
35. "This is Mark with CenterWell..."
36. "The number I'm calling from"
37. Patient tells you their life story
38. Earliest appt in too early
39. "Is my injection scheduled?"
40. "I want to make a complaint"
41. Caller doesn't know what body part is hurting
42. Patient is lost/can't find office
43. You brought your lunch
44. Check BEG referral
45. Patient asks for front desk
46. Canceled appt
47. Received a compliment from patient
48. Dr. Stone patient
49. "I just missed their call"
50. Consult to Brandy
51. Reschedule doctor's clinic
52. "That's the doctor's office responsibility" - It's not
53. Claire says "Words"
54. ShareCare Stuff
55. Patient knows the doctor
56. Patient gets your name wrong
57. "I have a very important job"
58. Pharmacy calling
59. Patient calls you by your first name
60. "I want to speak with a manager"
61. Medication refill
62. Patient is eating on the call
63. Patient crying
64. Sent patient to Armstrong & Assoc
65. "We don't see for that body part"
66. We are not "The Orthopedic Group"
67. Transfer to WC
68. Call over 10 mins
69. Patient wants to switch doctors
70. Called looking for a job
71. Saraland or Mobile calling Baldwin County
72. Phone - Tech problems
73. Brandy says "Buh-Bye"
74. DME problems
75. Baby screaming in background
76. Patient only gives first name
77. MyChart issues
78. Transferred problem patient to someone else
79. Patient hangs up on you
80. FX - offered sooner appt
81. Schedule same day appt
82. Check SRS
83. Can't hear caller
84. Dog barking in background
85. "I paid my outstanding balance"
86. "Thanks for nothing"
87. Someone says "It's too hot"
88. Reschedule MRI
89. VA checking on more than 3 patients
90. Patient upset with wait time
91. Spouse/family member speaks for patient
92. Jennifer says "I'm cold"
93. "I'm going out of town"