FREESPACEMentionsChristmasexpensesSighsloudly“HappyHolidays”said“I’ve beenacustomerfor years”EndspleasantlyafterfrustrationMentionsholidaytravel“That’snot what Iwas told”Thoughtthey had'FullCoverage'Rephrasethe sameanswertwice“I was justcalling tocheck…”Thanksyou likefive timesAssumessomethingisautomaticCustomersays "I havea quickquestion"CustomerlaughsSays “Iknow it’snot yourfault”Customerasks for amanagerSays they’ll“deal with itafter theholidays”Wants anexceptionYells“HELLO?”after twoseconds ofsilenceSaysthey’re ina hurryTalksover theagent“I’m callingon behalf ofsomeoneelse”Claimsthey werenevernotifiedAsks onelast questionaftergoodbye“Ishould’vecalledsooner”Providesunnecessarybackstory“I’m notvery tech-savvy”Hasconversationwith someoneelse whiletalking to usDog barksinbackground“Thismakes nosense tome”“Thatdoesn’tsoundright”FREESPACEMentionsChristmasexpensesSighsloudly“HappyHolidays”said“I’ve beenacustomerfor years”EndspleasantlyafterfrustrationMentionsholidaytravel“That’snot what Iwas told”Thoughtthey had'FullCoverage'Rephrasethe sameanswertwice“I was justcalling tocheck…”Thanksyou likefive timesAssumessomethingisautomaticCustomersays "I havea quickquestion"CustomerlaughsSays “Iknow it’snot yourfault”Customerasks for amanagerSays they’ll“deal with itafter theholidays”Wants anexceptionYells“HELLO?”after twoseconds ofsilenceSaysthey’re ina hurryTalksover theagent“I’m callingon behalf ofsomeoneelse”Claimsthey werenevernotifiedAsks onelast questionaftergoodbye“Ishould’vecalledsooner”Providesunnecessarybackstory“I’m notvery tech-savvy”Hasconversationwith someoneelse whiletalking to usDog barksinbackground“Thismakes nosense tome”“Thatdoesn’tsoundright”

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. FREE SPACE
  2. Mentions Christmas expenses
  3. Sighs loudly
  4. “Happy Holidays” said
  5. “I’ve been a customer for years”
  6. Ends pleasantly after frustration
  7. Mentions holiday travel
  8. “That’s not what I was told”
  9. Thought they had 'Full Coverage'
  10. Rephrase the same answer twice
  11. “I was just calling to check…”
  12. Thanks you like five times
  13. Assumes something is automatic
  14. Customer says "I have a quick question"
  15. Customer laughs
  16. Says “I know it’s not your fault”
  17. Customer asks for a manager
  18. Says they’ll “deal with it after the holidays”
  19. Wants an exception
  20. Yells “HELLO?” after two seconds of silence
  21. Says they’re in a hurry
  22. Talks over the agent
  23. “I’m calling on behalf of someone else”
  24. Claims they were never notified
  25. Asks one last question after goodbye
  26. “I should’ve called sooner”
  27. Provides unnecessary backstory
  28. “I’m not very tech-savvy”
  29. Has conversation with someone else while talking to us
  30. Dog barks in background
  31. “This makes no sense to me”
  32. “That doesn’t sound right”