Take yourfirst realportal callwith Grace!Update yourpersonal Amazeprofile. Add anyhouseholdmembers, addinsurance, etc.Submityourweeklyfeedback.Find yourmanagerscell phonenumber.Send andrespond to amessagethrough portal.(use yourpatient chart)Send yourfirst realpatientmessage.Meet withGrace1:1Send a test fax.(use Testersonchart, label faxtraining, fax toAmaze number)Take yourfirst realportal callalone.Go activefor 1 hourstraight.Practicecalling inas a patientwith Grace.Find thetime awayapp.Take acall andmake aCB tasks.Post yourgood morningmessage inthe ShiftChat.GenerateFree Text AICall Noteafter taking aPortal Call.Complete allquestions andcheckboxesfrom week oneMon-Fri trainingdocs.Take yoursecondreal portalcall alone!Help a patientget into theiraccount (canbe a householdmember)Generate a testreferral and sendto the Advocateboard. (sendscreenshot toGrace and closetask after)Generate a taskfrom your personalchart (title it astraining). Sendscreenshot toGrace and closetask after.Add a document toa patient's chart.(You can messagein a picture of yourinsurance cardsand add it to yourchart)Meet withmanager1:1EIShadowPracticeinbound inthe sandboxfor 30minutes.Take yourfirst realportal callwith Grace!Update yourpersonal Amazeprofile. Add anyhouseholdmembers, addinsurance, etc.Submityourweeklyfeedback.Find yourmanagerscell phonenumber.Send andrespond to amessagethrough portal.(use yourpatient chart)Send yourfirst realpatientmessage.Meet withGrace1:1Send a test fax.(use Testersonchart, label faxtraining, fax toAmaze number)Take yourfirst realportal callalone.Go activefor 1 hourstraight.Practicecalling inas a patientwith Grace.Find thetime awayapp.Take acall andmake aCB tasks.Post yourgood morningmessage inthe ShiftChat.GenerateFree Text AICall Noteafter taking aPortal Call.Complete allquestions andcheckboxesfrom week oneMon-Fri trainingdocs.Take yoursecondreal portalcall alone!Help a patientget into theiraccount (canbe a householdmember)Generate a testreferral and sendto the Advocateboard. (sendscreenshot toGrace and closetask after)Generate a taskfrom your personalchart (title it astraining). Sendscreenshot toGrace and closetask after.Add a document toa patient's chart.(You can messagein a picture of yourinsurance cardsand add it to yourchart)Meet withmanager1:1EIShadowPracticeinbound inthe sandboxfor 30minutes.

Amaze Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take your first real portal call with Grace!
  2. Update your personal Amaze profile. Add any household members, add insurance, etc.
  3. Submit your weekly feedback.
  4. Find your managers cell phone number.
  5. Send and respond to a message through portal. (use your patient chart)
  6. Send your first real patient message.
  7. Meet with Grace 1:1
  8. Send a test fax. (use Testerson chart, label fax training, fax to Amaze number)
  9. Take your first real portal call alone.
  10. Go active for 1 hour straight.
  11. Practice calling in as a patient with Grace.
  12. Find the time away app.
  13. Take a call and make a CB tasks.
  14. Post your good morning message in the Shift Chat.
  15. Generate Free Text AI Call Note after taking a Portal Call.
  16. Complete all questions and checkboxes from week one Mon-Fri training docs.
  17. Take your second real portal call alone!
  18. Help a patient get into their account (can be a household member)
  19. Generate a test referral and send to the Advocate board. (send screenshot to Grace and close task after)
  20. Generate a task from your personal chart (title it as training). Send screenshot to Grace and close task after.
  21. Add a document to a patient's chart. (You can message in a picture of your insurance cards and add it to your chart)
  22. Meet with manager 1:1
  23. EI Shadow
  24. Practice inbound in the sandbox for 30 minutes.