POACustomerpraises youfor yourassistancewants toorder a boxspring with aplatform bedBegin the callwith "What mayI help youpurchase?"Bam! Saleassumed"Can youspeak up,I can'thear you"calleraccount pagebanneredwfcc andquoteCustomeris onGoogleTransferfrom Serviceabout postorder add-onassemblyscrunumberYou ask forname on creditcard, and theytell you"Capital One"FoxLeather15 minutesreadybetweencalls"holdon for aminute"Callconvertedand ended inunder 8minutesredirect callerback tobusiness whenthey've gonerogue with theirlife storyDe-escalationsuccesstrifecta! pp,assembly,and rewardson one callComma!sale over$1KTV blastingin thebackground"It's notletting mechoose adeliverydate"Nomatchingpossiblecallers"I'm notgood withcomputers"financing issueand wants youto sit with themuntil they placeorder"I don't havean account".has 43previousordersPOACustomerpraises youfor yourassistancewants toorder a boxspring with aplatform bedBegin the callwith "What mayI help youpurchase?"Bam! Saleassumed"Can youspeak up,I can'thear you"calleraccount pagebanneredwfcc andquoteCustomeris onGoogleTransferfrom Serviceabout postorder add-onassemblyscrunumberYou ask forname on creditcard, and theytell you"Capital One"FoxLeather15 minutesreadybetweencalls"holdon for aminute"Callconvertedand ended inunder 8minutesredirect callerback tobusiness whenthey've gonerogue with theirlife storyDe-escalationsuccesstrifecta! pp,assembly,and rewardson one callComma!sale over$1KTV blastingin thebackground"It's notletting mechoose adeliverydate"Nomatchingpossiblecallers"I'm notgood withcomputers"financing issueand wants youto sit with themuntil they placeorder"I don't havean account".has 43previousorders

Night Shift Inbound - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. POA
  2. Customer praises you for your assistance
  3. wants to order a box spring with a platform bed
  4. Begin the call with "What may I help you purchase?" Bam! Sale assumed
  5. "Can you speak up, I can't hear you"
  6. caller account page bannered wfcc and quote
  7. Customer is on Google
  8. Transfer from Service about post order add-on assembly
  9. scru number
  10. You ask for name on credit card, and they tell you "Capital One"
  11. Fox Leather
  12. 15 minutes ready between calls
  13. "hold on for a minute"
  14. Call converted and ended in under 8 minutes
  15. redirect caller back to business when they've gone rogue with their life story
  16. De-escalation success
  17. trifecta! pp, assembly, and rewards on one call
  18. Comma! sale over $1K
  19. TV blasting in the background
  20. "It's not letting me choose a delivery date"
  21. No matching possible callers
  22. "I'm not good with computers"
  23. financing issue and wants you to sit with them until they place order
  24. "I don't have an account". has 43 previous orders