"I don't havean account".has 43previousordersscrunumberComma!sale over$1KDe-escalationsuccessCallconvertedand ended inunder 8minutesCustomerpraises youfor yourassistanceNomatchingpossiblecallersBegin the callwith "What mayI help youpurchase?"Bam! Saleassumed"holdon for aminute"POAYou ask forname on creditcard, and theytell you"Capital One"wants toorder a boxspring with aplatform bed"I'm notgood withcomputers"redirect callerback tobusiness whenthey've gonerogue with theirlife storyTV blastingin thebackgroundcalleraccount pagebanneredwfcc andquoteTransferfrom Serviceabout postorder add-onassemblyFoxLeather"Can youspeak up,I can'thear you""It's notletting mechoose adeliverydate"financing issueand wants youto sit with themuntil they placeordertrifecta! pp,assembly,and rewardson one callCustomeris onGoogle15 minutesreadybetweencalls"I don't havean account".has 43previousordersscrunumberComma!sale over$1KDe-escalationsuccessCallconvertedand ended inunder 8minutesCustomerpraises youfor yourassistanceNomatchingpossiblecallersBegin the callwith "What mayI help youpurchase?"Bam! Saleassumed"holdon for aminute"POAYou ask forname on creditcard, and theytell you"Capital One"wants toorder a boxspring with aplatform bed"I'm notgood withcomputers"redirect callerback tobusiness whenthey've gonerogue with theirlife storyTV blastingin thebackgroundcalleraccount pagebanneredwfcc andquoteTransferfrom Serviceabout postorder add-onassemblyFoxLeather"Can youspeak up,I can'thear you""It's notletting mechoose adeliverydate"financing issueand wants youto sit with themuntil they placeordertrifecta! pp,assembly,and rewardson one callCustomeris onGoogle15 minutesreadybetweencalls

Night Shift Inbound - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I don't have an account". has 43 previous orders
  2. scru number
  3. Comma! sale over $1K
  4. De-escalation success
  5. Call converted and ended in under 8 minutes
  6. Customer praises you for your assistance
  7. No matching possible callers
  8. Begin the call with "What may I help you purchase?" Bam! Sale assumed
  9. "hold on for a minute"
  10. POA
  11. You ask for name on credit card, and they tell you "Capital One"
  12. wants to order a box spring with a platform bed
  13. "I'm not good with computers"
  14. redirect caller back to business when they've gone rogue with their life story
  15. TV blasting in the background
  16. caller account page bannered wfcc and quote
  17. Transfer from Service about post order add-on assembly
  18. Fox Leather
  19. "Can you speak up, I can't hear you"
  20. "It's not letting me choose a delivery date"
  21. financing issue and wants you to sit with them until they place order
  22. trifecta! pp, assembly, and rewards on one call
  23. Customer is on Google
  24. 15 minutes ready between calls