15 minutesreadybetweencallsCustomerpraises youfor yourassistanceTV blastingin thebackgroundNomatchingpossiblecallersCallconvertedand ended inunder 8minutescalleraccount pagebanneredwfcc andquote"It's notletting mechoose adeliverydate""holdon for aminute"financing issueand wants youto sit with themuntil they placeorder"Can youspeak up,I can'thear you"Customeris onGooglewants toorder a boxspring with aplatform bedYou ask forname on creditcard, and theytell you"Capital One"scrunumberPOA"I'm notgood withcomputers"trifecta! pp,assembly,and rewardson one callDe-escalationsuccessTransferfrom Serviceabout postorder add-onassemblyredirect callerback tobusiness whenthey've gonerogue with theirlife storyBegin the callwith "What mayI help youpurchase?"Bam! SaleassumedComma!sale over$1K"I don't havean account".has 43previousordersFoxLeather15 minutesreadybetweencallsCustomerpraises youfor yourassistanceTV blastingin thebackgroundNomatchingpossiblecallersCallconvertedand ended inunder 8minutescalleraccount pagebanneredwfcc andquote"It's notletting mechoose adeliverydate""holdon for aminute"financing issueand wants youto sit with themuntil they placeorder"Can youspeak up,I can'thear you"Customeris onGooglewants toorder a boxspring with aplatform bedYou ask forname on creditcard, and theytell you"Capital One"scrunumberPOA"I'm notgood withcomputers"trifecta! pp,assembly,and rewardson one callDe-escalationsuccessTransferfrom Serviceabout postorder add-onassemblyredirect callerback tobusiness whenthey've gonerogue with theirlife storyBegin the callwith "What mayI help youpurchase?"Bam! SaleassumedComma!sale over$1K"I don't havean account".has 43previousordersFoxLeather

Night Shift Inbound - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 15 minutes ready between calls
  2. Customer praises you for your assistance
  3. TV blasting in the background
  4. No matching possible callers
  5. Call converted and ended in under 8 minutes
  6. caller account page bannered wfcc and quote
  7. "It's not letting me choose a delivery date"
  8. "hold on for a minute"
  9. financing issue and wants you to sit with them until they place order
  10. "Can you speak up, I can't hear you"
  11. Customer is on Google
  12. wants to order a box spring with a platform bed
  13. You ask for name on credit card, and they tell you "Capital One"
  14. scru number
  15. POA
  16. "I'm not good with computers"
  17. trifecta! pp, assembly, and rewards on one call
  18. De-escalation success
  19. Transfer from Service about post order add-on assembly
  20. redirect caller back to business when they've gone rogue with their life story
  21. Begin the call with "What may I help you purchase?" Bam! Sale assumed
  22. Comma! sale over $1K
  23. "I don't have an account". has 43 previous orders
  24. Fox Leather