This bingo card has a free space and 24 words: Customer praises you for your assistance, You ask for name on credit card, and they tell you "Capital One", scru number, POA, Comma! sale over $1K, No matching possible callers, Customer is on Google, Call converted and ended in under 8 minutes, "hold on for a minute", "I don't have an account". has 43 previous orders, De-escalation success, "It's not letting me choose a delivery date", Begin the call with "What may I help you purchase?" Bam! Sale assumed, redirect caller back to business when they've gone rogue with their life story, "Can you speak up, I can't hear you", caller account page bannered wfcc and quote, Fox Leather, financing issue and wants you to sit with them until they place order, 15 minutes ready between calls, wants to order a box spring with a platform bed, Transfer from Service about post order add-on assembly, TV blasting in the background, "I'm not good with computers" and trifecta! pp, assembly, and rewards on one call.
Customer Service Week 2022 | Call Center Bingo | Fa Queue | Fa Queue | SANMAR BINGO
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