Call Room People - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. "Is my MRI scheduled?"
2. MyChart issues
3. Patient eating on the call
4. Patient left message yesterday - did not get a callback
5. Caller doesn't know what body part is hurting
6. Patient went to wrong office
7. Someone says "I'm cold"
8. Rude patient
9. Received a compliment from a patient
10. Doctor visits the call center
11. Someone says "It's too hot"
12. "I'm from out of town"
13. Patient doesn't remember their doctor's name
14. Put patient on waiting list
15. Consult to Brandy
16. Rep calling for doctor
17. Patient gets your name wrong
18. Patient hangs up on you
19. "It's not WC" - It is
20. "I want to speak with a manager"
21. Rescheduled appt
22. Patient's medication sent to wrong pharmacy
23. Check Medicaid Referral
24. Asked for a plan-of-care
25. Patient only gives first or last name
26. Patient is upset with wait time
27. Kirby visits the call center
28. Patient pretends to not know pain medication name
29. Patient calls you by your first name
30. Dr. Stone patient
31. "That far out?" - for doctor appt
32. Patient crying
33. Check SRS
34. Baby screaming in background
35. No response on WebEx
36. Spouse/Family member speaks for patient
37. "I paid my outstanding balance"
38. Check UHC referral
39. Called looking for a job
40. Insurance calling
41. Patient cancels day of appt
42. Had to call Beverly
43. Patient says they don't need referral - they do
44. Transferred problem patient
45. Schedule same day appt
46. Call over 10 mins
47. Check VA referral
48. "Do I need to pre-med?"
49. "Thanks for nothing"
50. You find a scheduling error
51. "That's the doctor's responsibility" - It really isn't
52. Patient knows doctor
53. "I want to make a complaint"
54. "What doctor's office is this?
55. Check BEG referral
56. Canceled appt
57. Centerwell calling
58. Patient is running late
59. We don't see for that body part
60. Dog barking in background
61. ShareCare Stuff
62. You brought your own lunch
63. "The number I'm calling from"
64. Transfer to WC
65. Sent patient to Armstrong & Associates
66. Patient calling on Doctor's Line
67. We're here on vacation
68. We are not "The Orthopedic Group"
69. Rescheduled doctor's clinic
70. FX: offered sooner appt
71. Patient upset when they can't speak to doctor or nurse directly
72. Claire says "words"
73. Phone - tech problems
74. Had to call IT
75. Patient has bad debt
76. Patient asks for front desk
77. Mobile County calling Baldwin County
78. Patient tells you their life story
79. Earliest appt is too early
80. "Is my injection scheduled"
81. Benchmark calling
82. Patient calling for PT
83. Pharmacy calling
84. "I have a very important job"
85. Patient wants to switch doctors
86. "I just missed their call"
87. VA checking on patients
88. Medication refill
89. Asked for Doctor's Note
90. Patient is lost
91. Parent Calling for ADULT patient
92. Had to Google it
93. Dentist Office Calling
94. You drank a bottle of water
95. Brandy says "Buh-Bye"
96. DME problems
97. Can't hear patient
98. Had to speak with the doctor's team
99. Caught the Shred-Guy!
100. Rescheduled MRI