Call Room People - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. "I just missed their call"
2. Phone - tech problems
3. Patient asks for front desk
4. Patient's medication sent to wrong pharmacy
5. Medication refill
6. Had to speak with the doctor's team
7. Mobile County calling Baldwin County
8. Patient upset when they can't speak to doctor or nurse directly
9. Check SRS
10. "Thanks for nothing"
11. Kirby visits the call center
12. Had to call Beverly
13. "I want to make a complaint"
14. Insurance calling
15. Canceled appt
16. You brought your own lunch
17. MyChart issues
18. Patient gets your name wrong
19. Rep calling for doctor
20. Transfer to WC
21. Dentist Office Calling
22. Asked for a plan-of-care
23. Check VA referral
24. Patient calling on Doctor's Line
25. VA checking on patients
26. Patient went to wrong office
27. "It's not WC" - It is
28. Brandy says "Buh-Bye"
29. "What doctor's office is this?
30. Transferred problem patient
31. We don't see for that body part
32. "The number I'm calling from"
33. Check BEG referral
34. DME problems
35. Check Medicaid Referral
36. "That far out?" - for doctor appt
37. Patient is running late
38. ShareCare Stuff
39. Check UHC referral
40. Patient doesn't remember their doctor's name
41. Put patient on waiting list
42. We're here on vacation
43. We are not "The Orthopedic Group"
44. "I have a very important job"
45. Patient knows doctor
46. No response on WebEx
47. Patient crying
48. "That's the doctor's responsibility" - It really isn't
49. Patient says they don't need referral - they do
50. Patient hangs up on you
51. Earliest appt is too early
52. Received a compliment from a patient
53. Sent patient to Armstrong & Associates
54. Pharmacy calling
55. Schedule same day appt
56. Called looking for a job
57. Patient is upset with wait time
58. Rescheduled doctor's clinic
59. Had to Google it
60. Rescheduled appt
61. Doctor visits the call center
62. Parent Calling for ADULT patient
63. Caught the Shred-Guy!
64. Spouse/Family member speaks for patient
65. Centerwell calling
66. Patient pretends to not know pain medication name
67. Patient is lost
68. Patient left message yesterday - did not get a callback
69. Had to call IT
70. Benchmark calling
71. Asked for Doctor's Note
72. "Is my injection scheduled"
73. Someone says "It's too hot"
74. "Do I need to pre-med?"
75. Patient cancels day of appt
76. You find a scheduling error
77. Patient has bad debt
78. "I'm from out of town"
79. "Is my MRI scheduled?"
80. Patient calls you by your first name
81. Patient wants to switch doctors
82. "I want to speak with a manager"
83. "I paid my outstanding balance"
84. Consult to Brandy
85. Claire says "words"
86. Patient tells you their life story
87. Rude patient
88. Dog barking in background
89. Patient only gives first or last name
90. Baby screaming in background
91. Patient calling for PT
92. Caller doesn't know what body part is hurting
93. FX: offered sooner appt
94. Call over 10 mins
95. Can't hear patient
96. Patient eating on the call
97. You drank a bottle of water
98. Rescheduled MRI
99. Dr. Stone patient
100. Someone says "I'm cold"