We don'tsee forthat bodypartDentistOfficeCalling"I have averyimportantjob"Callerdoesn't knowwhat bodypart ishurtingCanceledapptBabyscreaminginbackgroundPatientgets yournamewrongCheckUHCreferralParentCalling forADULTpatientPatientcancelsday ofapptMobileCountycallingBaldwinCountySpouse/Familymemberspeaks forpatientPatientasks forfront deskPatient isrunninglatePatient'smedicationsent towrongpharmacyCheckVAreferralPutpatient onwaiting list"That farout?"-for doctorapptConsulttoBrandy"I want tomake acomplaint"Patient leftmessageyesterday-did not get acallbackRescheduledapptSent patienttoArmstrong &AssociatesPatientcallingfor PTNoresponseon WebExRescheduleddoctor'sclinicPatientdoesn'tremembertheir doctor'snameWe'rehere onvacationCaughttheShred-Guy!Patient isupset withwait timeCallover 10minsShareCareStuffCheckBEGreferralPatientis lost"Is myinjectionscheduled"You find aschedulingerrorPatienthas baddebtKirbyvisits thecall centerFX:offeredsoonerapptPatientcalling onDoctor'sLine"I paid myoutstandingbalance"Phone -techproblemsPatient saysthey don'tneed referral-they do"I justmissedtheir call""That's thedoctor'sresponsibility"-It really isn't"Is my MRIscheduled?"Schedulesameday apptCheckMedicaidReferralDr.StonepatientInsurancecallingPatientonly givesfirst or lastnameVAcheckingonpatientsPatientpretends tonot know painmedicationnameDMEproblemsPatienteating onthe call"Do Ineed topre-med?"RudepatientPatientcalls youby yourfirst namePatienttells youtheir lifestorySomeonesays"It's toohot"Patient upsetwhen theycan't speakto doctor ornurse directlyClairesays"words"Earliestappt istoo earlyPatientcryingBrandysays"Buh-Bye"Had tospeak withthe doctor'steamCheckSRS"It's notWC"-It isSomeonesays"I'm cold"RescheduledMRICalledlookingfor a jobDoctorvisits thecall centerCan'thearpatientTransferto WCPatienthangs upon youTransferredproblempatient"Thanksfornothing""Whatdoctor'soffice isthis?MedicationrefillMyChartissuesPatientwants toswitchdoctorsAsked forDoctor'sNote Received acomplimentfrom apatientYou dranka bottle ofwaterPharmacycallingWe are not"TheOrthopedicGroup"Benchmarkcalling"I'mfrom outof town"Repcalling fordoctorCenterwellcalling"ThenumberI'm callingfrom"Had toGoogleitHad tocall IT"I want tospeakwith amanager"Patientwent towrongofficePatientknowsdoctorHad tocallBeverlyAsked fora plan-of-careDog barkinginbackgroundYoubroughtyour ownlunchWe don'tsee forthat bodypartDentistOfficeCalling"I have averyimportantjob"Callerdoesn't knowwhat bodypart ishurtingCanceledapptBabyscreaminginbackgroundPatientgets yournamewrongCheckUHCreferralParentCalling forADULTpatientPatientcancelsday ofapptMobileCountycallingBaldwinCountySpouse/Familymemberspeaks forpatientPatientasks forfront deskPatient isrunninglatePatient'smedicationsent towrongpharmacyCheckVAreferralPutpatient onwaiting list"That farout?"-for doctorapptConsulttoBrandy"I want tomake acomplaint"Patient leftmessageyesterday-did not get acallbackRescheduledapptSent patienttoArmstrong &AssociatesPatientcallingfor PTNoresponseon WebExRescheduleddoctor'sclinicPatientdoesn'tremembertheir doctor'snameWe'rehere onvacationCaughttheShred-Guy!Patient isupset withwait timeCallover 10minsShareCareStuffCheckBEGreferralPatientis lost"Is myinjectionscheduled"You find aschedulingerrorPatienthas baddebtKirbyvisits thecall centerFX:offeredsoonerapptPatientcalling onDoctor'sLine"I paid myoutstandingbalance"Phone -techproblemsPatient saysthey don'tneed referral-they do"I justmissedtheir call""That's thedoctor'sresponsibility"-It really isn't"Is my MRIscheduled?"Schedulesameday apptCheckMedicaidReferralDr.StonepatientInsurancecallingPatientonly givesfirst or lastnameVAcheckingonpatientsPatientpretends tonot know painmedicationnameDMEproblemsPatienteating onthe call"Do Ineed topre-med?"RudepatientPatientcalls youby yourfirst namePatienttells youtheir lifestorySomeonesays"It's toohot"Patient upsetwhen theycan't speakto doctor ornurse directlyClairesays"words"Earliestappt istoo earlyPatientcryingBrandysays"Buh-Bye"Had tospeak withthe doctor'steamCheckSRS"It's notWC"-It isSomeonesays"I'm cold"RescheduledMRICalledlookingfor a jobDoctorvisits thecall centerCan'thearpatientTransferto WCPatienthangs upon youTransferredproblempatient"Thanksfornothing""Whatdoctor'soffice isthis?MedicationrefillMyChartissuesPatientwants toswitchdoctorsAsked forDoctor'sNote Received acomplimentfrom apatientYou dranka bottle ofwaterPharmacycallingWe are not"TheOrthopedicGroup"Benchmarkcalling"I'mfrom outof town"Repcalling fordoctorCenterwellcalling"ThenumberI'm callingfrom"Had toGoogleitHad tocall IT"I want tospeakwith amanager"Patientwent towrongofficePatientknowsdoctorHad tocallBeverlyAsked fora plan-of-careDog barkinginbackgroundYoubroughtyour ownlunch

Call Room People - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. We don't see for that body part
  2. Dentist Office Calling
  3. "I have a very important job"
  4. Caller doesn't know what body part is hurting
  5. Canceled appt
  6. Baby screaming in background
  7. Patient gets your name wrong
  8. Check UHC referral
  9. Parent Calling for ADULT patient
  10. Patient cancels day of appt
  11. Mobile County calling Baldwin County
  12. Spouse/Family member speaks for patient
  13. Patient asks for front desk
  14. Patient is running late
  15. Patient's medication sent to wrong pharmacy
  16. Check VA referral
  17. Put patient on waiting list
  18. "That far out?" - for doctor appt
  19. Consult to Brandy
  20. "I want to make a complaint"
  21. Patient left message yesterday - did not get a callback
  22. Rescheduled appt
  23. Sent patient to Armstrong & Associates
  24. Patient calling for PT
  25. No response on WebEx
  26. Rescheduled doctor's clinic
  27. Patient doesn't remember their doctor's name
  28. We're here on vacation
  29. Caught the Shred-Guy!
  30. Patient is upset with wait time
  31. Call over 10 mins
  32. ShareCare Stuff
  33. Check BEG referral
  34. Patient is lost
  35. "Is my injection scheduled"
  36. You find a scheduling error
  37. Patient has bad debt
  38. Kirby visits the call center
  39. FX: offered sooner appt
  40. Patient calling on Doctor's Line
  41. "I paid my outstanding balance"
  42. Phone - tech problems
  43. Patient says they don't need referral - they do
  44. "I just missed their call"
  45. "That's the doctor's responsibility" - It really isn't
  46. "Is my MRI scheduled?"
  47. Schedule same day appt
  48. Check Medicaid Referral
  49. Dr. Stone patient
  50. Insurance calling
  51. Patient only gives first or last name
  52. VA checking on patients
  53. Patient pretends to not know pain medication name
  54. DME problems
  55. Patient eating on the call
  56. "Do I need to pre-med?"
  57. Rude patient
  58. Patient calls you by your first name
  59. Patient tells you their life story
  60. Someone says "It's too hot"
  61. Patient upset when they can't speak to doctor or nurse directly
  62. Claire says "words"
  63. Earliest appt is too early
  64. Patient crying
  65. Brandy says "Buh-Bye"
  66. Had to speak with the doctor's team
  67. Check SRS
  68. "It's not WC" - It is
  69. Someone says "I'm cold"
  70. Rescheduled MRI
  71. Called looking for a job
  72. Doctor visits the call center
  73. Can't hear patient
  74. Transfer to WC
  75. Patient hangs up on you
  76. Transferred problem patient
  77. "Thanks for nothing"
  78. "What doctor's office is this?
  79. Medication refill
  80. MyChart issues
  81. Patient wants to switch doctors
  82. Asked for Doctor's Note
  83. Received a compliment from a patient
  84. You drank a bottle of water
  85. Pharmacy calling
  86. We are not "The Orthopedic Group"
  87. Benchmark calling
  88. "I'm from out of town"
  89. Rep calling for doctor
  90. Centerwell calling
  91. "The number I'm calling from"
  92. Had to Google it
  93. Had to call IT
  94. "I want to speak with a manager"
  95. Patient went to wrong office
  96. Patient knows doctor
  97. Had to call Beverly
  98. Asked for a plan-of-care
  99. Dog barking in background
  100. You brought your own lunch