Call Room People - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Patient tells you their life story
2. Mobile County calling Baldwin County
3. Schedule same day appt
4. Transfer to WC
5. We are not "The Orthopedic Group"
6. Check SRS
7. Patient gets your name wrong
8. Claire says "words"
9. Had to Google it
10. Medication refill
11. Rude patient
12. Rescheduled doctor's clinic
13. Centerwell calling
14. Patient is running late
15. Insurance calling
16. Patient only gives first or last name
17. Dentist Office Calling
18. Patient doesn't remember their doctor's name
19. Sent patient to Armstrong & Associates
20. Patient eating on the call
21. You find a scheduling error
22. VA checking on patients
23. MyChart issues
24. Received a compliment from a patient
25. "Do I need to pre-med?"
26. Patient is upset with wait time
27. You drank a bottle of water
28. We don't see for that body part
29. Doctor visits the call center
30. Caller doesn't know what body part is hurting
31. Patient is lost
32. Patient wants to switch doctors
33. Patient says they don't need referral - they do
34. Brandy says "Buh-Bye"
35. Patient knows doctor
36. Canceled appt
37. Consult to Brandy
38. DME problems
39. Check BEG referral
40. Baby screaming in background
41. Spouse/Family member speaks for patient
42. Patient crying
43. Can't hear patient
44. Caught the Shred-Guy!
45. Patient cancels day of appt
46. Rescheduled MRI
47. "That far out?" - for doctor appt
48. Rescheduled appt
49. Dog barking in background
50. Had to call IT
51. Check VA referral
52. Check Medicaid Referral
53. Parent Calling for ADULT patient
54. Asked for Doctor's Note
55. "The number I'm calling from"
56. Patient's medication sent to wrong pharmacy
57. Check UHC referral
58. Had to speak with the doctor's team
59. You brought your own lunch
60. Phone - tech problems
61. Call over 10 mins
62. Patient hangs up on you
63. Patient calls you by your first name
64. Dr. Stone patient
65. "I'm from out of town"
66. "Thanks for nothing"
67. "Is my MRI scheduled?"
68. "Is my injection scheduled"
69. Patient pretends to not know pain medication name
70. "I want to make a complaint"
71. Patient left message yesterday - did not get a callback
72. "I paid my outstanding balance"
73. Patient upset when they can't speak to doctor or nurse directly
74. Transferred problem patient
75. Benchmark calling
76. "I just missed their call"
77. "I have a very important job"
78. Patient asks for front desk
79. Put patient on waiting list
80. "What doctor's office is this?
81. FX: offered sooner appt
82. Patient has bad debt
83. Someone says "It's too hot"
84. ShareCare Stuff
85. Pharmacy calling
86. Asked for a plan-of-care
87. Had to call Beverly
88. "I want to speak with a manager"
89. Patient went to wrong office
90. "It's not WC" - It is
91. Kirby visits the call center
92. Patient calling on Doctor's Line
93. No response on WebEx
94. Rep calling for doctor
95. Someone says "I'm cold"
96. Called looking for a job
97. We're here on vacation
98. Patient calling for PT
99. Earliest appt is too early
100. "That's the doctor's responsibility" - It really isn't