Call Room People - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. "I want to speak with a manager"
2. Kirby visits the call center
3. Patient went to wrong office
4. ShareCare Stuff
5. Patient tells you their life story
6. You drank a bottle of water
7. Patient wants to switch doctors
8. Patient cancels day of appt
9. Patient calling for PT
10. Patient gets your name wrong
11. Patient calls you by your first name
12. MyChart issues
13. Benchmark calling
14. "The number I'm calling from"
15. "I have a very important job"
16. Patient is lost
17. Patient pretends to not know pain medication name
18. Consult to Brandy
19. Had to call IT
20. We're here on vacation
21. Patient left message yesterday - did not get a callback
22. Patient calling on Doctor's Line
23. "What doctor's office is this?
24. Had to Google it
25. Phone - tech problems
26. Patient hangs up on you
27. "Is my MRI scheduled?"
28. Called looking for a job
29. Patient is upset with wait time
30. Patient asks for front desk
31. Brandy says "Buh-Bye"
32. Parent Calling for ADULT patient
33. Patient is running late
34. Rescheduled doctor's clinic
35. Pharmacy calling
36. "I want to make a complaint"
37. No response on WebEx
38. Can't hear patient
39. Rescheduled MRI
40. VA checking on patients
41. "I just missed their call"
42. Someone says "It's too hot"
43. Had to call Beverly
44. Check UHC referral
45. Check VA referral
46. Patient upset when they can't speak to doctor or nurse directly
47. "Is my injection scheduled"
48. Canceled appt
49. Centerwell calling
50. Transfer to WC
51. Rescheduled appt
52. Insurance calling
53. DME problems
54. Patient only gives first or last name
55. Patient crying
56. "That's the doctor's responsibility" - It really isn't
57. You find a scheduling error
58. Patient doesn't remember their doctor's name
59. Check BEG referral
60. We are not "The Orthopedic Group"
61. Someone says "I'm cold"
62. Dentist Office Calling
63. Doctor visits the call center
64. Medication refill
65. Asked for a plan-of-care
66. Patient's medication sent to wrong pharmacy
67. "Thanks for nothing"
68. Rep calling for doctor
69. Patient says they don't need referral - they do
70. Sent patient to Armstrong & Associates
71. Check SRS
72. Patient eating on the call
73. Transferred problem patient
74. "I paid my outstanding balance"
75. Dr. Stone patient
76. You brought your own lunch
77. Asked for Doctor's Note
78. Claire says "words"
79. "That far out?" - for doctor appt
80. "It's not WC" - It is
81. "I'm from out of town"
82. Baby screaming in background
83. Mobile County calling Baldwin County
84. Rude patient
85. FX: offered sooner appt
86. Caller doesn't know what body part is hurting
87. We don't see for that body part
88. Dog barking in background
89. Spouse/Family member speaks for patient
90. Caught the Shred-Guy!
91. Earliest appt is too early
92. Put patient on waiting list
93. Check Medicaid Referral
94. Schedule same day appt
95. Received a compliment from a patient
96. "Do I need to pre-med?"
97. Had to speak with the doctor's team
98. Call over 10 mins
99. Patient has bad debt
100. Patient knows doctor