Spoke withwarmthandkindnessValidatedemotionsDemonstratedempathyAskedopen-endedquestionsShowedpatience ina difficultmomentCreated asafe,welcomingspaceListenedwithoutinterruptingSpokewithoutjudgmentFree!Used theclient’snameMaintaineda calmpresenceOfferedgentleencouragementMadeintentionaleyecontactEnded thevisit withaffirmationMadethe clientfeel seenReflectedfeelings(“I hearyou…”)Spoke withwarmthandkindnessValidatedemotionsDemonstratedempathyAskedopen-endedquestionsShowedpatience ina difficultmomentCreated asafe,welcomingspaceListenedwithoutinterruptingSpokewithoutjudgmentFree!Used theclient’snameMaintaineda calmpresenceOfferedgentleencouragementMadeintentionaleyecontactEnded thevisit withaffirmationMadethe clientfeel seenReflectedfeelings(“I hearyou…”)

COMPASSION - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke with warmth and kindness
  2. Validated emotions
  3. Demonstrated empathy
  4. Asked open-ended questions
  5. Showed patience in a difficult moment
  6. Created a safe, welcoming space
  7. Listened without interrupting
  8. Spoke without judgment
  9. Free!
  10. Used the client’s name
  11. Maintained a calm presence
  12. Offered gentle encouragement
  13. Made intentional eye contact
  14. Ended the visit with affirmation
  15. Made the client feel seen
  16. Reflected feelings (“I hear you…”)