Reflectedfeelings(“I hearyou…”)Maintaineda calmpresenceMadethe clientfeel seenDemonstratedempathyEnded thevisit withaffirmationMadeintentionaleyecontactSpoke withwarmthandkindnessUsed theclient’snameListenedwithoutinterruptingOfferedgentleencouragementCreated asafe,welcomingspaceFree!ValidatedemotionsShowedpatience ina difficultmomentAskedopen-endedquestionsSpokewithoutjudgmentReflectedfeelings(“I hearyou…”)Maintaineda calmpresenceMadethe clientfeel seenDemonstratedempathyEnded thevisit withaffirmationMadeintentionaleyecontactSpoke withwarmthandkindnessUsed theclient’snameListenedwithoutinterruptingOfferedgentleencouragementCreated asafe,welcomingspaceFree!ValidatedemotionsShowedpatience ina difficultmomentAskedopen-endedquestionsSpokewithoutjudgment

COMPASSION - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reflected feelings (“I hear you…”)
  2. Maintained a calm presence
  3. Made the client feel seen
  4. Demonstrated empathy
  5. Ended the visit with affirmation
  6. Made intentional eye contact
  7. Spoke with warmth and kindness
  8. Used the client’s name
  9. Listened without interrupting
  10. Offered gentle encouragement
  11. Created a safe, welcoming space
  12. Free!
  13. Validated emotions
  14. Showed patience in a difficult moment
  15. Asked open-ended questions
  16. Spoke without judgment