Maintaineda calmpresenceCreated asafe,welcomingspaceReflectedfeelings(“I hearyou…”)DemonstratedempathyFree!MadeintentionaleyecontactSpoke withwarmthandkindnessShowedpatience ina difficultmomentOfferedgentleencouragementValidatedemotionsEnded thevisit withaffirmationListenedwithoutinterruptingUsed theclient’snameSpokewithoutjudgmentAskedopen-endedquestionsMadethe clientfeel seenMaintaineda calmpresenceCreated asafe,welcomingspaceReflectedfeelings(“I hearyou…”)DemonstratedempathyFree!MadeintentionaleyecontactSpoke withwarmthandkindnessShowedpatience ina difficultmomentOfferedgentleencouragementValidatedemotionsEnded thevisit withaffirmationListenedwithoutinterruptingUsed theclient’snameSpokewithoutjudgmentAskedopen-endedquestionsMadethe clientfeel seen

COMPASSION - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Maintained a calm presence
  2. Created a safe, welcoming space
  3. Reflected feelings (“I hear you…”)
  4. Demonstrated empathy
  5. Free!
  6. Made intentional eye contact
  7. Spoke with warmth and kindness
  8. Showed patience in a difficult moment
  9. Offered gentle encouragement
  10. Validated emotions
  11. Ended the visit with affirmation
  12. Listened without interrupting
  13. Used the client’s name
  14. Spoke without judgment
  15. Asked open-ended questions
  16. Made the client feel seen