Askedopen-endedquestionsFree!Maintaineda calmpresenceEnded thevisit withaffirmationSpokewithoutjudgmentOfferedgentleencouragementMadethe clientfeel seenMadeintentionaleyecontactUsed theclient’snameReflectedfeelings(“I hearyou…”)ValidatedemotionsListenedwithoutinterruptingCreated asafe,welcomingspaceSpoke withwarmthandkindnessShowedpatience ina difficultmomentDemonstratedempathyAskedopen-endedquestionsFree!Maintaineda calmpresenceEnded thevisit withaffirmationSpokewithoutjudgmentOfferedgentleencouragementMadethe clientfeel seenMadeintentionaleyecontactUsed theclient’snameReflectedfeelings(“I hearyou…”)ValidatedemotionsListenedwithoutinterruptingCreated asafe,welcomingspaceSpoke withwarmthandkindnessShowedpatience ina difficultmomentDemonstratedempathy

COMPASSION - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked open-ended questions
  2. Free!
  3. Maintained a calm presence
  4. Ended the visit with affirmation
  5. Spoke without judgment
  6. Offered gentle encouragement
  7. Made the client feel seen
  8. Made intentional eye contact
  9. Used the client’s name
  10. Reflected feelings (“I hear you…”)
  11. Validated emotions
  12. Listened without interrupting
  13. Created a safe, welcoming space
  14. Spoke with warmth and kindness
  15. Showed patience in a difficult moment
  16. Demonstrated empathy