Used theclient’snameAskedopen-endedquestionsReflectedfeelings(“I hearyou…”)Maintaineda calmpresenceValidatedemotionsSpokewithoutjudgmentEnded thevisit withaffirmationFree!ListenedwithoutinterruptingMadeintentionaleyecontactDemonstratedempathyCreated asafe,welcomingspaceSpoke withwarmthandkindnessOfferedgentleencouragementMadethe clientfeel seenShowedpatience ina difficultmomentUsed theclient’snameAskedopen-endedquestionsReflectedfeelings(“I hearyou…”)Maintaineda calmpresenceValidatedemotionsSpokewithoutjudgmentEnded thevisit withaffirmationFree!ListenedwithoutinterruptingMadeintentionaleyecontactDemonstratedempathyCreated asafe,welcomingspaceSpoke withwarmthandkindnessOfferedgentleencouragementMadethe clientfeel seenShowedpatience ina difficultmoment

COMPASSION - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used the client’s name
  2. Asked open-ended questions
  3. Reflected feelings (“I hear you…”)
  4. Maintained a calm presence
  5. Validated emotions
  6. Spoke without judgment
  7. Ended the visit with affirmation
  8. Free!
  9. Listened without interrupting
  10. Made intentional eye contact
  11. Demonstrated empathy
  12. Created a safe, welcoming space
  13. Spoke with warmth and kindness
  14. Offered gentle encouragement
  15. Made the client feel seen
  16. Showed patience in a difficult moment