SpokewithoutjudgmentListenedwithoutinterruptingOfferedgentleencouragementValidatedemotionsCreated asafe,welcomingspaceAskedopen-endedquestionsShowedpatience ina difficultmomentReflectedfeelings(“I hearyou…”)Madethe clientfeel seenUsed theclient’snameSpoke withwarmthandkindnessMaintaineda calmpresenceEnded thevisit withaffirmationMadeintentionaleyecontactFree!DemonstratedempathySpokewithoutjudgmentListenedwithoutinterruptingOfferedgentleencouragementValidatedemotionsCreated asafe,welcomingspaceAskedopen-endedquestionsShowedpatience ina difficultmomentReflectedfeelings(“I hearyou…”)Madethe clientfeel seenUsed theclient’snameSpoke withwarmthandkindnessMaintaineda calmpresenceEnded thevisit withaffirmationMadeintentionaleyecontactFree!Demonstratedempathy

COMPASSION - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke without judgment
  2. Listened without interrupting
  3. Offered gentle encouragement
  4. Validated emotions
  5. Created a safe, welcoming space
  6. Asked open-ended questions
  7. Showed patience in a difficult moment
  8. Reflected feelings (“I hear you…”)
  9. Made the client feel seen
  10. Used the client’s name
  11. Spoke with warmth and kindness
  12. Maintained a calm presence
  13. Ended the visit with affirmation
  14. Made intentional eye contact
  15. Free!
  16. Demonstrated empathy