This bingo card has 16 words: Used the client’s name, Made intentional eye contact, Listened without interrupting, Reflected feelings (“I hear you…”), Spoke without judgment, Validated emotions, Offered gentle encouragement, Showed patience in a difficult moment, Free!, Made the client feel seen, Ended the visit with affirmation, Spoke with warmth and kindness, Demonstrated empathy, Asked open-ended questions, Maintained a calm presence and Created a safe, welcoming space.
Collections 101: PS Call Listening Bingo | BLACKJOY Calls Party Bingo | CQS Bingo | Makin' It Fun Phone Bank! | Carey
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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