CRx Wednesday Fun

This bingo card has a free space and 29 words: Knows the claims formula, Uses the call guide for every call, Always checks their emails and teams message, Reads the newsletters, Participates in the Refresh Friday games, Knows how to re-enroll a patient, Knows when to use the nurse partner program., Knows which 2 drugs the patient cant be on at the same time., Knows what to do for a dropped call, Has access to FSV, ASRP, Eagleforce and RxNova, Know what channels to use for questions and for Escalations, Knows what to do if they get a re-enrollment error., Knows the SLAs for our team., Knows the PSP code for our team., Knows what to do after you transfer the call to Medinfo., Knows we dont change patient and provider type on admin and have leadership do it., Knows how much we pay on a claim for a maximizer patient., Knows who the third parties are and what to do when they call., Knows the call closing verbiage for ASP, Has completed the General quiz sent out by Amy, Knows we can enroll a patient with a provider and the patient doesnt have to be on the line., Knows what we do when someone says they are only enrolled in medicare., Knows we cant give out the maximum benefit unless a caller is asking Exception is Maine. We dont give it out to SPs at all., Knows all the PRs we can pay., Knows medishare claims are an exception and we can pay them., Knows how to read an EOB, Knows what we do with Rejected ID check failed accounts., Knows what we do with GK rejected accounts and Knows we have to take ownership of every call and Summarize/recap it at the end..

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