This bingo card has a free space and 24 words: Sarcastic language, Annoyed by basic questions, Giving incorrect information, “That’s not my department”, On hold for excessive time, Solutions that don’t match the problem, Denying obvious errors, Making returns or refunds unnecessarily difficult, Advertising features or services that don’t exist, Not explaining policies clearly, Ignoring customer frustration, Transferring calls repeatedly without resolution, Blaming other teams instead of helping, Saying “I don’t know” without offering to find out, Interrupting the customer mid-sentence, No greeting when someone walks in, Staff avoid eye contact or continue chatting with coworkers, Food arrives cold (in a restaurant), Waiting ages just to pay, Bathrooms in poor condition, Staff arguing with each other in front of customers, Phone calls unanswered or rushed, Delivery arrives very late with and Wrong items charged.
Bad customer service | Customer Service: What NOT to say or do - Bingo | Crab Boy | what r u thankful 4 | thxgivin
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