This bingo card has a free space and 24 words: Employment services are only offered in English or French, Forms are long and hard to understand, The website is difficult to navigate, A resident is told to contact a different department, Office hours are only during the "typical" workday, Registration is only available online, A person has to wait a long time on hold with 311, Interpretation services are not offered right away, A resident has to come in person to complete the process, Staff give different answers to the same question, A complaint about racism is minimized or not taken seriously, A person has to repeat their story to different staff, A service location is not easy to access by transit, A resident’s concern is not followed up on, A resident leaves without getting the help they need, A program is only offered on Friday, A resident is treated differently because of their accent or how they speak, Staff assume a person does not understand based on how they look or speak, Newcomers are expected to already understand how City services work, A resident is told to “come back with someone who can help them”, Policies are applied the same way to everyone, even when needs are different, Staff rely on past experiences instead of understanding the current situation, A resident is seen as “difficult” when raising concerns about fairness and Materials only reflect one culture or way of life.
PRD Bingo | PRD BIN | Find a different person for each square! | ELKS 2024 BINGO | Academic Vocabulary
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