This bingo card has a free space and 24 words: Sent a recon, Took a sip of water, Finished a call in under 5 minutes, Promoted the survey 10 times, 10+ claims call, Checked code for auth reqs., Transferred misrouted call, Helped someone in chat, Had to verify provider and member info, Asked caller “How are you today?”, Received a “Thank you”, Used a keyboard shortcut, Placed call on hold, Went to break on time, Went outside, Received a PM in Teams, System loaded slow/refreshed, Educated on provider portal, Submitted an auth, Contact SMERT Chat/Helping Hands, Forgot to unmute, “Hello/Can you hear me?”, Used KC to research and Caller asked for supervisor.
NCSW 2025 CCO BINGO | Bingo Blitz | New Hire Shadow | New Hire Shadow | Team Pope BINGO
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