This bingo card has 5 images, a free space and 49 words: All listwork done, Agent says "bogus", Need to restart five9, $250 deposit, Pause my account or I'll cancel, State Farm Cancel Save, Reactivate cash capped agent (hard cap only), Increase weekly cap by 10, Expand territory to Full State, Explain Folio billing, CS has at least 6 Territory adds by 2 pm, "I was never told my discount would expire", Allstate Cancel Save, Add Search Leads, Take $500 deposit, SLA over 60% at 2 pm, "I was never told about territory expansion", 2 NL30 activations, wants better quality, doesn't want to make changes, Didn't know the answer, but put agent on hold and found out!, Explain a billing issue!, De-escalated a call!, Added a monthly cash cap as a cancel save, Lead volume issue handled by adding territory!, cancel save!, Agent was happy at the end of the call!, Lead volume issue handled by adding lead types!, Posted in Ask a Supe and got help!, Asked an agent what made them want to cancel their account and offered assistance, SLA over 70% at 10 am, Confirmation email had more than 3 account changes listed, Volume complaint solved by raising max bid on calls, Agent complaint about credit cap, Angry call de-escalated by active listening and empathy, "My leads are not populating in my CRM", These leads are junk!, Volume complaint solved by adding hours to schedule, "deposits are non-refundable", “I need your best quality leads!”, "what if over 25% of my leads are bad?", QW Halloween playlist hits 100 songs, "I didn't agree to being recharged", We are lucky to close one lead in twenty; this cost is grievous!, Ninety days? I recall no warning of that limit. Pause these leads at once. Must I do it, or canst thou?, My discount expires soon; I was told I must buy more leads to retain it. That sits ill with me., Add standard leads to supplement volume, posted a QOTD in Silly Goose chat, CS gets 5 cancel saves today and started on the Fill Rate list tab.
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