This bingo card has 35 words: Attending, acknowledging, Provide verbal or nonverbal awareness of the other person., Face the speaker and maintain eye contact, not, etc., Avoid looking around the room or fidgeting., Restating, Respond to the person's basic verbal message., Repeat the phrase you would like clarified., Avoid changing the subject., Reflecting, Reflect perceptions of content that are heard or perceived through cues., Listen for what is not said. Repond with phrases such as, "So you feel that ..", Avoid discounting or downplaying the speaker's feelings., Interpreting, Offer a tentative interpretation about the person's feelings, desires, or meaning., Keep an open mind about what you are hearing: try to picture what the speaker is saying., Avoid assuming you know what the speaker is trying to communicate without listening., Summarizing, synthesizing, Bring together feelings and experiences to provide a focus., Repeat back what you heard briefly but accurately; paraphrase., Avoid elaborating on what the speaker is saying,, Probing, Question the speaker in a supportive way to request more information or clear up any confusion., Wait three seconds, and then respond with phrases such as: "I felt that way when. . .", Avoid interrupting or offering solutions; preaching or teaching., Supporting, Show warmth and caring in one's own individual way., Pay attention to what isn't said - to feelings, facial expressions, gesture, posture and other nonverbal cues., Avoid judging the speaker or rehearsing your response in your head while they are speaking., Checking perceptions, Find out if interpretations and perceptions are valid and accurate., Check the accuracy of your perceptions with phrases such as, "I think that you are saying . . .:, Avoid making assumptions or jumping to conclusions., Being Quiet, Give the person time to think and speak. and Try to understand what the speaker is saying and show empathy..
Conflict Resolution Bingo | Work Talk | Active Listening BINGO! | GIVE | Review Bingo
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