This bingo card has a free space and 24 words: Coworker read RCC, Coworker thanked a customer, Coworker said please to a customer, Coworker complimented a customer, Compliment a coworker, Coworker offered an account review, 1 voice line sale, 1 HSI sale, Selling 2 @ ease, Heard a coworker show empathy, 1 TV sale, Coworker make a good offer (fling offers do not count), Coworker offer an account review, Coworker complain about another department, Coworker complain about RCC, Spoke with a customer who has been with CenturyLink for more than 20 years, Coworker complain about a customer, Deescalate a call with or without assistance from leadership, Heard a coworker asking discovery questions, Helping another coworker (in chat or in person), Heard a coworker advise of NPS survey, Kudos from leadership, Capture an email and Heard a coworker capture and email.
Store and Name | Customer Experience | PAM BINGO 10/29-11/1 | Bingo | Customer Service
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