This bingo card has a free space and 24 words: Offer additional assistance, Branding at start of call, Can-do statement, Use caller's name 3x, Probing questions, Promote provider portal, Go thru SP task flow, Validate caller ('Great question'), Proper hold technique, Check Drugs with Special Coverage, J-code Call, Empathy statement ('I understand'), Use CIT for denial, Check EG EOC, Check Formulary, NPI not registered, DME coverage grid, Use MedHOK, Use Tufts CM list, Diabetes-related service, Hearing aids benefit, SCO member, Branding at end of call and Check Payspan EOB.
Collections 101: PS Call Listening Bingo | Financial Bingo | Financial Bingo | TKO BINGO | Recruitment Marketing & Job Posting Bingo
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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