This bingo card has a free space and 24 words: Used seasonal introduction, Used willingness statement, Tone was upbeat, confident, and inviting, Used proper hold technique, Used loyalty statement, Used appreciation clause, Offered further assistance, Used positive phrase, Showed sympathy (apologized), Received compliment from consumer, Selected correct response type, Gave correct timeframe for mail/email, Selected correct LH, Asked for POP, Selected correct subject code, Obtained product packaging information, Recommended meat thermometer, Asked for photos for product defect, Obtained zip code, Used appropriate closing, Selected correct product, Decoded Julian date correctly, Offered to email directions/ instructions and Asked probing questions.
Ambassador QM Bingo | Call Observations #2 | Home Depot Bingo | June HD Customer Experience | Team D Dory
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