This bingo card has a free space and 29 words: Reviewed recent and pending transactions., Completed L/S and read scripts verbatim., Advised cash advance fee., ACW under 10 seconds for the day., Update and remove duplicate numbers, replace with correct phone code., Assist a peer in teams chat., Submitted red flag form for authorized user different last name., Places travel suspend on account., Read third party non disclosure script., Call ran past lunch/break, sent exception in., Receive a kudos from quality!, Read payment script verbatim., Advised customer timeframe of late fee refund., Reviewed 3 months of memos before assisting account., Respond to emails in timely matter., De-escalated a situation with a customer using magic phrases., Received a call with no audio, read no caller script in online help 3 times before releasing call., Use Mastercard connect to assist customer., Handled 2 accounts with the same customer and reviewed 3 months of memos on both accounts., Submitted credit balance refund form in Onbase and agent portal., Change cycle code (payment due date) for customer., Processed card order to alternate address., Advised customer of APR. (fixed or variable rate), Advised customer statement date., Reviewed recent and pending transactions., Reviewed recent and pending transactions., Reviewed recent and pending transactions., Reviewed recent and pending transactions. and Reviewed recent and pending transactions..
⚠ This card has duplicate items: Reviewed recent and pending transactions. (6)
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