This bingo card has a free space and 24 words: Communication Gap, Customer Service, Delivery Gap, Distributive Fairness, Emotional Support, Empowerment, Heterogeneity, Inseparable, Instrumental support, Intangible, Knowledge gap, Perishable, Procedural fairness, Service, Service gap, Service Gap Model, Service quality, Standards gap, Voice-of-customer (VOC) program, zone of tolerance, Marketing mix, Value, Goods and Ideas.
Services: The Intangible Product | Voice of the Employee (VOE) | Customer Service Bingo | Customer Service Bingo | Customer Service Bingo
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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