This bingo card has a free space and 24 words: Understand the need of the call, Followup as Promised, Tone, Recap Call, Active Listening, Speaking with Confidence, Enthusiasm, CSC Name, My Pleasure, SMILE.. Your customer can hear it, Empathy, Encourage, Maintain Focus, Clear Language / No Slang, Apologize, Engaged, Thank you for calling MetLife Dental, Take Control of Call, Commitment, World Class Service, HIPAA, Probing Questions, Patience and Ownership.
Lindokuhle | Reconciliation in Canada | January 2022 | January 2022 | Library Scavenger Hunt
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