This bingo card has a free space and 24 words: Maintain Focus, World Class Service, HIPAA, Probing Questions, Ownership, Patience, Commitment, Understand the need of the call, Followup as Promised, Tone, Recap Call, Active Listening, Enthusiasm, CSC Name, My Pleasure, SMILE... Your customer can hear it, Empathy, Encourage, Clear Language/ No Slang, Apologize, Engaged, Thank you for calling MetLife Dental, Take control of call and Professionalism.
Lindokuhle | Reconciliation in Canada | January 2022 | January 2022 | Library Scavenger Hunt
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