This bingo card has a free space and 24 words: You are placed on hold, Sup call, You had to send a SME, Called by a different name, Caller named Linda, Bene with your birthday, De-escalated sup call, KUDOS, Told UHC was better, complaints about website, "is there a survey?", Jeremiah got you (circle game), "clear your cache and cookies.", DEERS is down, "Checking on claim status?", "Change referral to an auth?", Caller curses at you, You hear a mouse slamming on desk, Someone yelled self service, called helpdesk, Sponsor said they were a provider, "Care affiliate doesn't work.", "Change my auth to non network" and Selena helped you.
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