This bingo card has a free space and 24 words: BRIDGE TO A SALE, EXPRESS EMPATHY, MANAGE CUSTOMER'S OBJECTION, ASK QUESTIONS TO CLARIFY CUSTOMER CONCERN/REASON FOR CALL, SAFEGUARD THE ACCOUNT, INTERVIEW ASK QUESTIONS, USE AN UBEAT GREETING, USE PROPER HOLD GUIDELINES, DEMONSTRATE THE VALUE OF THE PRODUCT OR PROMOTION, EXPRESS EMPATHY, USE AN ASSUMPTIVE APROACH TO CLOSE THE SALE, USE THE CUSTOMERS NAME, ADDRESS AND RESOLVE ANY REPORTED TROUBLE, RESOLVE THE REQUEST, LISTEN AND ACKNOWLEDGE CUSTOMER, FOLLOW THE CODE BLUE PROCESS, REVIEW IMPORTANT HIGHLIGHTS, OFFER ADDITIONAL ASSISTANCE, AVOID NEGATIVE PHRASES OR BEHVIORS, USE AN UPBEAT VOICE, ARRANGE A FOLLOW UP WITH CUSTOMER, BRAND FRONTIER, USE AN ASSUMPTIVE APPROACH TO CLOSE THE SALE and MEMO THE ACCOUNT CORRECTLY.
⚠ This card has duplicate items: EXPRESS EMPATHY (2)
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