CUSTOMER EXPERIENCE BINGO

CUSTOMER EXPERIENCE BINGO Card
Preview

This bingo card has a free space and 24 words: positive word choice, proper greeting, brand at end of call, use personal experience, no ACW for 10 calls, effective tone, no distractions, stay engaged, patience, genuine empathy, own our mistakes, probing questions, show them you care, co browse, perfect survey, offer bill pay, offer zelle, offer mobile banking, offer mobile deposit, offer text alerts, connect with them, thanked you by name, use email tool and have I resolved the reason for your call today?.

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Probabilities

With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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