This bingo card has a free space and 29 words: Ask where Auto ID Card should be sent to, Verify email address, Update Company Contact/ verify spelling and numbers., Add an activity to a case previously owned by another rep., Thank a coworker for nicely setting up a case/activity, Offer to call the customer back if needing to research, Follow pod plan to ensure phone coverage, Compliment a co-worker on how they handled a call, Provide positive recognition to a co-worker, Reach out and connect with a co-worker, Reduce a concern for the client, Document 3 ways you engaged the caller, Verify customer information, Document ending call on a positive note, Exceed provided service standard given, Say caller’s name on three consecutive calls, Portray energy and professionalism, Make it easy for the customer to do business with us (Tell how), Ask probing questions for understanding & details, Make a customer laugh!, Slow customer down and take control of the call, Thank a customer for their business, Share a sincere “Thank You” (MR, RPO, or UND), Use documentation, Bring energy and an upbeat tone of voice, Show an eagerness to help the customer, Make the customer feel like you are an expert, Greet customer warmly and Confirm your understanding with the customer.
Customer Service BINGO | Customer Service BINGO | Customer Service Week Bingo Card | National Customer Service Week | Customer Service Bingo
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