This bingo card has a free space and 25 words: Agent sent email to employer refunds and copied you on it, Agent request to leave the floor, Agent request lunch & learn or BWC TV, Agent sent request to reinstate policy, Agent sent request to move item to workflow in UDS, Agent notified help desk of system issue and copied supervisor, Supervisor call no side by side, Agent made chats that week, Agent needs help creating a certificate, Agent gets Compliment from customer, Assist Agent with escalated call, Agent request to have penalties voided on a policy, Unique or rare question or situation, Agent requested a Block removed, Supervisor assisted agent with call, RFL request/flex or temporary schedule change, Agent got 100% disconnect on surveys, Agent request help reviewing or invoice or refund on policy, Agent sent request to A/R and copied Supervisor, Agent needs help creating a certificate, Agent sent email to employer refunds and copied you on it, Agent requested lapse removed, Assist Agent with escalated call, Agent needs help finding information on website or Core suite and New Employee.
⚠ This card has duplicate items: Agent sent email to employer refunds and copied you on it (2), Agent needs help creating a certificate (2), Assist Agent with escalated call (2)
Supervisor Survivor Bingo | BOPing it | LCS Customer Service Week BINGO | BINGO | Call Center Bingo
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