PCNA Customer Service Week 2015

PCNA Customer Service Week 2015 Bingo Card
Preview

This bingo card has a free space and 24 words: Warm Transfer to Switchboard, Provide Nick F with useful Porsche fact, Solve someone else's case, Tell a customer about a COA, Correct C@P error while on a call, Give a team member a compliment, Take a call holding, Warm transfer a call to service dept, Use language line to assist a customer, Warm transfer a call to sales dept, Offer a poster, E-mail customer info about inquiry, Warm transfer to Roadside, Dealer complaint, Roadside complaint, Complete Sales Survey, Complete Service Survey, Create new BP, Thank you e-mail from customer, Take 5 queue calls, Offer brochure to customer, Provide a customer with a Voucher, Assist a team member and Dealer Compliment.

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