M&M's Bingo!

M&M's Bingo! Bingo Card
Preview

This bingo card has a free space and 29 words: "Thank you for choosing us, and being a valued THD guest!" Non-closing, 2 interactions, Less than 12% Away time for the day, Used purposeful small talk in 2 interactions, sold 1 solution booster add on, "I definitely will make sure that it gets sorted" 2 interactions, Cx gave you a compliment, Included a daily holiday in 2 interactions, Personally related to the cx in 2 interactions, assisted team member in general chat, used an uplifting statement to the cx, Placed 2 orders, Put 2 fun facts about you in the Teams Channel, Assisted w bingo in the teams chat, Cx needs to be directed to credit services, "That is personally my favorite option…" 2 interactions, 3, 5 star reviews, price matched a valid competitor, "It's my pleasure to help you with this today!" in 5 interactions, Used 4 Power Words in 1 interaction, Used 4 Power phrases in 1 interaction, Successfully de-escalate an interaction, Cx calls you by your name at least 4 times, "I understand where you’re coming from" 2 interactions, assisted a team member in the teams, Less than 10% Away time for the day, Addressed / resolved a major concern of the cx, Provided customer alternate options (when the desired item is OTS), did NOT take VTO time and Received a Kudos from the cx.

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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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