Customer Care

Customer Care Bingo Card
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This bingo card has a free space and 29 words: Added new insurance, Placed 10 orders, Asked for a new date, Added a CC to Braintree, Kept break time less then 1 hour 40 min per day, Completed 4 IEHP assessments, Added new Doctor to service desk, Made 20 outbound a day, Put in a complaint in License Trak, Sent 3 birthday cards to pts, Took 3 payments, Transferred 5 calls to RPH, Transferred call to UM, Used Language Line 5x, Got 80 calls each day, Completed a grant questionnaire, Put in 5 clinical follow ups, Added pts email for welcome folder 5x, Under 5 hours of worktime for the week, Transferred a BD NO Cash pt to Benefits, Skyped all the leads for help 3x, Transferred/Took 5 new Therapy to COE, Transferred/ took a new pt (Cimzia, Skyrizi, Fertility, Celgene, Hep-c, Transplant), Completed 5 welcome calls/NEW pt, Skyped Spanish CCs for assistance 5x, Used Fedex website to check address, Tracked 3 packages, Offered adhertech bottle to 10 pts and Logged in to TP on time of your scheduled shift for the week..

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