Customer Care

Customer Care Bingo Card
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This bingo card has a free space and 29 words: 3 RX needed, Under 5 hours of worktime, Offered the Portal to 20 pts, Placed 10 orders, Worked 3 New pts, 80 Calls each day, Transferred 3 new therapies to COE, Transfer 5 calls to RPH, Skyped all Leads for help, Put in a complaint in LicenseTrak, Took 3 payments, Keep break time less then 1 hour 40min Per day, Ask for a new Date, Use Language Line, Transfer BD NO Cash to Benefits, Put in 5 clinical follow ups, Add new Insurance, Add pts Email for Welcome Folder, Add Copay card to new pt, Add new Doctor to Caretend, Add CC to Braintree, Complete 3 IEHP Assessments, Transfer call to UM, Add new Doctor to Service Desk, Made 20 outbound a day, Sent 3 Birthday card to pt, Gave a Virtual high five on the Huddle, Gave 4 fellow co-workers a compliment and Sent 3 Congrats/ thinking of you/ it was nice talking to you card.

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COE | Customer Care | OB SALES | SICU NT | COLLECTION$

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