This bingo card has a free space and 24 words: May I, Listen thorougly, I will have your PSM call you, May I place you on hold?, My pleasure!, Introduce yourself, Customer should not repeat themselves, Repeat back details, Provide department name, I absolutely can!, 7 Seconds, 2 Minutes, Warm transfer, Staying up to date on policies and procedures, Dead Air, Using the customer's name, Is there anything else I can assist with?, Thank you for being a apart of the team., Engage other LOBs, I understand your frustration, I initiated a Diebold service request, 3 Rings, How may I help you? and Knowledgeable.
Classroom Language | Classroom Language | Life of a QPS Agent | Useful Expressions | Classroom Language
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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