This bingo card has a free space and 24 words: Deescalated a difficult situation, Took at least 5 calls per hour, Did not use internal language in any customer interaction, Left positive feedback for a co-worker in Lattice, Made a customer laugh, Received a positive survey from a customer on my service, Helped a customer resolve their inquiry on the first contact, Resolved all tickets assigned to me within 48 hours, All PE's filed were approved, Shared knowledge with a co-worker to solve a customer service problem, Helped a customer place a modified order, Added Extend to an order, Used the knowledge base to find the answers to most of my questions, Had a lead submission of at least 5%, Took at least 4 chats per hour, Shared feedback on info to add to the knowledge base, Began and finished every chat/call with the BE branding, Answered all emails assigned to me within 24 hours, Became a customer's point of contact for all further interactions, Shared a fun work from home tip with the team, Received an interesting product inquiry, Attended a BE wellness break, Left notes on the order after every chat/call and Did not file a single escalation this week.
SearchUnify Bingo Card | THD D145 COVID-19 | Global Sales Bingo | HOME DEPOT | HOME DEPOT
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