This bingo card has a free space and 24 words: Said "I would be happy to", Refrained from using any trigger language for 5 consecutive calls, Diffused a difficult situation for a client, Said "Absolutely", Got a Kudos call, Card holder lives in Idaho, Utah, or Texas, Made a customer laugh!, Said caller's name at least 3 times throughout the call, Used my best customer service voice., Used an appreciation statement on 5 consecutive calls, Received a 10/10 Survey!, Provided caller an empathy statement, Customer gave me a compliment!, RSCS call was a 1.5 or higher for Sentiment Score, Used 5 power words during a call!, Thanked a Store Associate, Thanked a customer for holding, Focused on what you CAN do vs CAN'T - avoided trigger language, Told customer "have a really great day!", Won the customer over with Kindness, Customer was on the wrong website, Said "Thank you for being a loyal customer", Smiled during an entire call and Had a full call without any dead air.
CE BINGO - CSRs | CE BINGO | CE BINGO | CE BINGO | CE BINGO
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