This bingo card has a free space and 24 words: "How do I stop the interest? My payment was returned when the agent entered the wrong payment info., "Can you please tell me how much my deposit was for my secured card?", "Can you please stop sending me offers to upgrade my card?", "I need to update my income I changed jobs.", "I made a payment on both of my accounts but both payments showed up on only one account.", "Is there another way you can verify me?", "Is there a card that I can switch to without a membership fee?", "My statement is too hard to read because the print is too small.", "I don't want to receive my statements online. I prefer paper statements.", "When will my billing statement close?", "I don't have time to stay on the phone can you send me an email on how to enroll online?", "I filed a fraud report but found more fraud charges.", "Can I pay with my debit card?", "I have a credit balance. Can I have that sent to me?", "Why did my transaction decline?", "I made a payment on my account but I don't see it posted.", "I want to cancel the credit balance refund and leave in on my account.", "Can I transfer a balance?", "I am not a customer but I found someones Capital One Credit Card.", "I would like my ... to be able to manage the account.", "I have a large purchase I need to make and want to be sure it will go through.", "The system couldn't verify my SSN. Do you have the correct informtaion?", "How can I stop the interest from continuing to charge on my account? I pay my statement balance off to prevent this. and "I just got married/divorce and I need to update my name on the account.".
GOLD STANDARD CALLS | Task Bingo | BLACKOUT BINGO - PHONE CALL EDITION | Scavenger Bingo | Contact Center Bingo
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