This bingo card has a free space and 8 words: Staff make eye contact and keeps focus on the guest, Staff closes interactions with a polite, appropriate remark, If known, the guests name is used naturally as a signal or recognition, Staff can capably answer questions about the entire hotel, Maintains alert posture and behaves professionally, Highly articulate and avoids slang and phrase fragments, Exhibits genuine sense of interest and concern and Remains polite and maintains gracious tone and pace.
Spa Standards Bingo | Hillside Customer Service "Smile" Bingo | True Gentleman Bingo | Expectations Bingo | WORK ETHICS!
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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