This bingo card has a free space and 24 words: Active Listening, "I'm so sorry to hear that", Perspective Taking, Staying out of Judgement, Recognizing Emotions, Empathy is feeling with people, Try not to silver line, "This must be a difficult time for you", Don't disregard sensitive information, Practice Mindfulness, Empathy can be positive and negative feelings, Be Genuine, "Is there anything I can do to help", Console Callers When Necessary, "That's terrible", Offer Support, Validate their feelings, Empathy fuels connection, The ability to understand and share the feelings of another, Sympathy drives disconnection, Read the Room, Affective Empathy, Remain Calm and Let other's express themselves.
Customer Service Bingo | Attachment Card #2 | Parent Group Bingo | SEL Bingo | Parent Group Bingo
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