This bingo card has a free space and 24 words: Yes, the auto pay will continue so that the borrower will not have any delinquencies after the FORC., MK24, offer to place the borrower back in FORC, No, we need to advise the borrower to set up paperless permission, Advised the borrower to use self-service options on Aidvantage.co, Advised the borrower we do not sent out those letters, Autopay will not continue while in FORC, however if the borrower wishes to make payments they can., No, the borrower has waited too late to move due date., Send letter H370 in CLASS only, Yes, changes can be made up until the day before extraction, Yes, being FORC if borrower is in autopay it will continue to process., GJ1B, Escalate the call, Send IDT, and advised the borrower of the timeframe, I don’t know, Connect to military Department, Yes, if there is a valid email address on file., Send letter H307 in CLASS or CARES, No, they will not receive the CTL, Yes, send the borrower to IDT department to have due date change, notate the account that the borrower wants to keep auto pay, send IDT for account research, disconnect from the borrower and G1W5.
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