This bingo card has 14 images and 17 words: Stay positive, Listen carefully, Follow Up, Don’t take it personally, A good attitude helps calm the situation, It’s my pleasure, Find a solution, Thank you for letting us know, show empathy, What would be the best option for you?, Is there anything else I can help you with?, That’s absolutely understandable, I’m so sorry that’s happened, I can help you with that, Your feedback is really important to us, I can completely understand and I appreciate your patience.
Empathy statements for contact centres BINGO | Empathy statements for contact centres BINGO | Empathy statements for contact centres BINGO | ECR Customer Service Week | Customer Service Week
Share this URL with your players:
For more control of your online game, create a clone of this card first.
Learn how to conduct a bingo game.
With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
Tip: If you want your game to last longer (on average), add more unique words/images to it.
