This bingo card has a free space and 24 words: Confirmed All Contact Info, Completed 5 task by the end the day, Checked Alerts, Documented File, Threw Your Headset, Properly Authenticated a call using two forms of ID, Completed MIC-I & MIC-C on same claim, Emailed Estimate, Issued QCP Payment, Updated Damages, Rolled Eyes while on a call, Checked Future & Pending Task, Set up text messaging, Logged back in from lunch ON TIME, Read rental script, ACW goal at or under 1:30 by the end of the day, Set up digital payment, Used Reflective Statement, Got coffee on break, Updated liability, Waited on hold for CRO, Used template in Teams, Sent applause point to team mate and Sent rental letter.
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