This bingo card has a free space and 24 words: Followed the Scripting, Used the Customer’s name more than once, Scheduled an Estimate, Made a connection with the customer, I would score 100% on my QA for this interaction, Schedule an estimate for Exterior Painting, Schedule an estimate for Interior Painting, Made a customer laugh/smile, Answered the call with a welcoming tone, Followed the scripting, Asked the customer what times work best for them for scheduling, Let the customer know they have called the right place!, Schedule an Estimate, Made a connection with the customer, Moment Made Call, Used active listening skills, Use the customers name more than 3 times, Had a positive tone thought out my call, I showed interest in the customers painting project, I would score 100% on my QA for this interaction, Made the customer experience smooth and easy, I sounded happy and engaged on this interaction, I showed interest in the customers painting project and I would score 100% on my QA for this interaction.
⚠ This card has duplicate items: Made a connection with the customer (2), I would score 100% on my QA for this interaction (3), I showed interest in the customers painting project (2)
Call flow Bingo | Customer Service Bingo | financial advisor | Customer Service Bingo | Customer Service Bingo
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