This bingo card has a free space and 24 words: Got 1 Exceeds Expectations on your last week's graded calls, Submitted a Clean Slate call last week, You were able to de-escalate a call and avoid transferring to a supervisor, Said the FHA disclaimer, You have a wrap-up time of less than 60 seconds, You have 0 occurrences, Directed the caller to the website, you helped another agent on our team with a question, You worked extra hours this week, Used the caller's name twice during the call, Told the caller "we are excited to show you our community!", You covered for someone this week, Read all the notifications!, You have one call that scored over an 89% from last week, Used the "Old Amenities" Tab to benefit sell, Your current productivity is greater than 80%, Said the pricing and availability disclaimer, You used the FHA disclaimer, Made the caller laugh on the phone, You listened to your last week's graded calls, Asked 2 probing questions during the call, You know the name of our CEO, Made the Joneses club and You don't have any Does Not Meets on your last graded calls.
Listening Skills Bingo | ALLO TSS BINGO! | AAVSRCC Bingo | Lowry Call Center BINGO! | Lowry Dispatcher BINGO!
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