This bingo card has 36 words: Free!, Area code that starts with Odd number, The user has no equipment setup, The user has not setup RSA, The call drops, Verified users employee ID, Keyboard is not working, They have a pet making noise, They have the cords on the phone backwards, The caller puts you on hold, Verified users employee ID, Area code that starts with even number, Cant find first day password sheet, User cant find first day email, User having network issues, Free Space from Mike :), Webcam not working, User is having power issues, User forgot bitlocker pin after setting it, User hooked up monitors backwards, New hire calls themselves "not technically savvy", Default bitlocker code doesn't work, Verified users employee ID, Verified users employee ID, Claim Dallas Cowboys as your favorite team, Threw away the return shipping level immediately after opening the box., user claiming a piece of equipment is missing!, Someone calls for a VDI conversion because they didnt know it was scheduled, New hire says they can't get into their new hire form and it turns out they just didn't understand the password format, Someone calls for a VDI conversion because they didnt know it was scheduled, New hire says they can't get into their new hire form and it turns out they just didn't understand the password format, 3 unanswered call backs in a row, Someone messaging you on Teams because the hold time is long and they want to know if you can just call them now, Your call hits 60 minutes, User accidentally disconnects the call then doesn't answer when you immediately call back and new hire doesn't have a mousepad and we explain the WFH stipend.
⚠ This card has duplicate items: Verified users employee ID (4), Someone calls for a VDI conversion because they didnt know it was scheduled (2), New hire says they can't get into their new hire form and it turns out they just didn't understand the password format (2)
Sales Technology Service Desk | Fetch Service Desk BINGO | Fetch Service Desk BINGO | Sales Technology Service Desk | Caller Says What
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